{"id":7891,"date":"2026-03-29T20:26:00","date_gmt":"2026-03-30T00:26:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/confianza-y-seguridad\/"},"modified":"2026-04-30T02:46:59","modified_gmt":"2026-04-30T06:46:59","slug":"trust-and-safety","status":"publish","type":"page","link":"https:\/\/whatsappbusiness.com\/es-la\/trust-and-safety\/","title":{"rendered":"Confianza y seguridad"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-dark-green wp-pattern-hero-text-only has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-dark-green--1\">\n<div class=\"wp-block-group alignwide wp-pattern-hero-text-only__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-d03b967c wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-26157a64 wp-block-group-is-layout-flex\">\n<h1 id=\"confianza-y-seguridad\" class=\"wp-block-heading is-typography-preset-heading-1 has-brand-green-color has-text-color\">Confianza y seguridad<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-1ba8f67d wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--0);padding-left:var(--wp--preset--spacing--0)\">\n<p class=\"is-typography-preset-body-lg wp-block-paragraph\">Obt\u00e9n m\u00e1s informaci\u00f3n sobre nuestras pr\u00e1cticas relativas a la privacidad, la seguridad y el cumplimiento, y c\u00f3mo la Plataforma de WhatsApp Business protege tus datos.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a data-ms=\"{&quot;creative&quot;:&quot;button&quot;,&quot;creative_detail&quot;:&quot;LearnMore_LearnMore_Hero_Button&quot;}\" class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/whatsappbusiness.com\/es-la\/learn-more\/\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-centered-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"diseno-que-prioriza-la-privacidad-y-seguridad-de-los-datos\" class=\"wp-block-heading has-text-align-left is-typography-preset-heading-2\" style=\"margin-bottom:var(--wp--preset--spacing--32-56)\">Dise\u00f1o que prioriza la privacidad y seguridad de los datos<\/h2>\n\n\n\n<h3 id=\"privacidad\" class=\"wp-block-heading\">Privacidad<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los mensajes de WhatsApp, incluyendo los mensajes entre personas y empresas, est\u00e1n protegidos por el mismo protocolo de cifrado l\u00edder en el sector, Signal, que protege los mensajes desde antes de que se env\u00eden hasta que se entregan al destinatario designado.<\/p>\n\n\n\n<h3 id=\"seguridad\" class=\"wp-block-heading\">Seguridad<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La Plataforma de WhatsApp Business est\u00e1 protegida por un conjunto de personas, procesos y sistemas de seguridad tecnol\u00f3gicos que mantienen la privacidad y la seguridad de los datos de los clientes. La API de la nube est\u00e1 alojada por Meta. Meta usa una estrategia de <a href=\"https:\/\/about.fb.com\/news\/2019\/01\/designing-security-for-billions\" target=\"_blank\" rel=\"noreferrer noopener\" data-creative-detail=\"FBDesigningSecurityBillions_DefenseInDepth_Security_InlineLink\" data-creative-type=\"link\" data-ms=\"{&quot;creative&quot;:&quot;link&quot;,&quot;creative_detail&quot;:&quot;FBDesigningSecurityBillions_DefenseInDepth_Security_InlineLink&quot;}\">defensa en profundidad<\/a>, lo que significa que aplicamos una serie de medidas protectoras para asegurarnos de prevenir y abordar las vulnerabilidades en nuestro c\u00f3digo desde varios \u00e1ngulos. La protecci\u00f3n de los datos de los clientes es de gran importancia para nosotros y estamos construyendo la API Cloud con la seguridad en mente.<\/p>\n\n\n\n<h3 id=\"certificaciones\" class=\"wp-block-heading\">Certificaciones<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La API Cloud est\u00e1 certificada conforme a la SOC 2 y mantiene una gobernanza estricta para garantizar que los datos se procesan de una manera apropiada. Adem\u00e1s, realizamos pruebas de penetraci\u00f3n regulares y documentamos nuestros controles a trav\u00e9s del Cuestionario de la Iniciativa de Evaluaciones de Consenso de la Alianza de seguridad en la nube.<\/p>\n\n\n\n<h3 id=\"cumplimiento\" class=\"wp-block-heading\">Cumplimiento<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Meta se toma muy en serio la protecci\u00f3n de datos y la privacidad de las personas, y nos comprometemos a continuar cumpliendo la legislaci\u00f3n en materia de protecci\u00f3n de datos. La Plataforma de WhatsApp Business permite que nuestros clientes sigan cumpliendo sus obligaciones conforme al Reglamento General de Protecci\u00f3n de Datos (RGPD). Meta cumple los requisitos legales, del sector y de los \u00f3rganos reglamentarios aplicables, as\u00ed como las pr\u00e1cticas recomendadas del sector. <a href=\"https:\/\/www.facebook.com\/business\/news\/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr\" target=\"_blank\" rel=\"noreferrer noopener\" data-creative-detail=\"FBFacebooksCommitmentToDataProtectionAndPrivacyInComplianceWithTheGDPR_SeeMore_Compliance_InlineLink\" data-creative-type=\"link\" data-ms=\"{&quot;creative&quot;:&quot;link&quot;,&quot;creative_detail&quot;:&quot;FBFacebooksCommitmentToDataProtectionAndPrivacyInComplianceWithTheGDPR_SeeMore_Compliance_InlineLink&quot;}\">Ver m\u00e1s.<\/a><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-light-green--3\" style=\"padding-top:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--0)\">\n<div class=\"wp-block-group alignwide is-style-surface-light-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-light-green--4\" style=\"border-radius:25px\">\n<h2 id=\"otros-recursos\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 is-typography-preset-heading-2\">Otros recursos<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/whatsappbusiness.com\/es-la\/resources\/faq\/\">Preguntas frecuentes sobre privacidad<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.facebook.com\/business\/f\/549322723470743\" target=\"_blank\" rel=\"noreferrer noopener\">Informe t\u00e9cnico de seguridad<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/status.fb.com\/whatsapp-business-api\" target=\"_blank\" rel=\"noreferrer noopener\">Estado y disponibilidad<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Confianza y seguridad Obt\u00e9n m\u00e1s informaci\u00f3n sobre nuestras pr\u00e1cticas relativas a la privacidad, la seguridad y el cumplimiento, y c\u00f3mo la Plataforma de WhatsApp Business protege tus datos. Dise\u00f1o que prioriza la privacidad y seguridad de los datos Privacidad Todos los mensajes de WhatsApp, incluyendo los mensajes entre personas y empresas, est\u00e1n protegidos por el [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":5090,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wab_page_header_cta_text":"","wab_page_header_cta_url":"","footnotes":""},"class_list":["post-7891","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Confianza y seguridad | WhatsApp for Business<\/title>\n<meta name=\"description\" content=\"Obt\u00e9n m\u00e1s informaci\u00f3n sobre nuestras pr\u00e1cticas relativas a la privacidad, la seguridad y el cumplimiento, y c\u00f3mo la Plataforma de WhatsApp Business protege tus datos. 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