{"id":12605,"date":"2025-01-29T00:00:00","date_gmt":"2025-01-29T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/albor-arte-mx\/"},"modified":"2026-04-30T17:03:59","modified_gmt":"2026-04-30T21:03:59","slug":"albor-arte-mx","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/es-la\/resources\/success-stories\/albor-arte-mx\/","title":{"rendered":"Albor Arte Mx"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/albor.artemx\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"1b080f\" data-has-transparency=\"true\" style=\"--dominant-color: #1b080f;\" loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"139\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/AlborArteMX_Logo.png\" alt=\"Logotipo de Albor Arte MX\" class=\"wp-image-395 has-transparency\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marca<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"la-propietaria-veronica-guevara-uso-business-ai-en-whatsapp-para-interactuar-inmediatamente-con-los-clientes-las-24-horas-todos-los-dias-y-responder-a-las-preguntas-frecuentes-ella-le-atribuye-a-busi\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">La propietaria Ver\u00f3nica Guevara us\u00f3 Business AI en WhatsApp para interactuar inmediatamente con los clientes las 24 horas todos los d\u00edas y responder a las preguntas frecuentes. Ella le atribuye a Business AI en WhatsApp una disminuci\u00f3n del 80\u00a0% en el tiempo que dedica a responderles personalmente a los clientes*.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"su-historia\" class=\"wp-block-heading has-text-align-center\">Su <mark style=\"background-color:transparent\" class=\"has-green-underline\">historia<\/mark><\/h2>\n\n\n\n<h3 id=\"elaboradas-por-artesanos\" class=\"wp-block-heading has-text-align-center\">Elaboradas por artesanos<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\"><\/p><p class=\"has-text-align-center alignwide\">Albor Arte Mx specializes in sourcing and reselling handcrafted jewelry made by artisans throughout Mexico. It&#8217;s labor of love for  solopreneur Ver\u00f3nica Guevara. Despite her full-time career as a marketing specialist, she still devotes much of her free time to celebrating and promoting the work of Mexican artisans as the owner and sole employee of Albor Arte Mx.<\/p>\n            <p>Guevara travels throughout Mexico\u2014including to Chiapas, Michoac\u00e1n, Puebla, Jalisco, Oaxaca and Quer\u00e9taro\u2014to source the hand-crafted jewelry that she resells from her Monterrey showroom.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--3\">\n<h2 id=\"su-objetivo\" class=\"wp-block-heading has-text-align-center\">Su objetivo <mark style=\"background-color:transparent\" class=\"has-green-underline\"><\/mark><\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"ofrecer-un-servicio-de-atencion-al-cliente-agil\" class=\"wp-block-heading is-style-green-line\">Ofrecer un servicio de atenci\u00f3n al cliente \u00e1gil<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Con un cronograma tan ocupado, Guevara tiene que aprovechar al m\u00e1ximo cada momento para que Albor Arte Mx siga funcionando a la perfecci\u00f3n. Antes, dedicaba mucho tiempo a responder personalmente las preguntas de los clientes en WhatsApp y le preocupaba no poder responder cuando estaba ocupada con otras tareas esenciales.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"777773\" data-has-transparency=\"false\" style=\"--dominant-color: #777773;\" loading=\"lazy\" decoding=\"async\" width=\"919\" height=\"517\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg\" alt=\"Owner Ver\u00f3nica Guevara.\" class=\"wp-image-394 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg 919w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg?resize=300,169 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg?resize=768,432 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--4\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00abBusiness AI en WhatsApp les responde a los clientes al instante, en cualquier momento. Me encanta que sugiera otros productos, algo que nunca hice antes. Es genial que incluso env\u00ede fotos\u00bb.<\/p>\n<cite><strong>Ver\u00f3nica Guevara<\/strong><br><br>Owner &amp; Solopreneur, Albor Arte Mx<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--5\">\n<h2 id=\"su-solucion\" class=\"wp-block-heading has-text-align-center\">Su <mark style=\"background-color:transparent\" class=\"has-green-underline\">soluci\u00f3n<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;AlborArteMX_TheirSolution_Video&quot;}\" data-wab-video-name=\"A demo of the customer experience on WhatsApp.\" height=\"640\" style=\"aspect-ratio: 304 \/ 640;\" width=\"304\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/albor-arte-mx_2.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"business-ai-como-asistente-de-atencion-al-cliente\" class=\"wp-block-heading is-style-green-line\">Business AI como asistente de atenci\u00f3n al cliente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Guevara empez\u00f3 a usar Business AI en WhatsApp para responder r\u00e1pidamente a los clientes y a las preguntas frecuentes, lo que le permiti\u00f3 ahorrar tiempo que pudo dedicar a otros aspectos de la empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ahora, cuando los clientes env\u00edan mensajes a Albor Arte Mx por WhatsApp, Business AI interact\u00faa inmediatamente con ellos y proporciona la informaci\u00f3n que necesitan. Guevara se hace cargo de la conversaci\u00f3n una vez que el cliente indica que est\u00e1 listo para realizar una compra. Estima que Business AI en WhatsApp redujo un 80\u00a0% el tiempo que dedica a responder a los clientes*.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--6\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00abCuando estoy ocupada, respondo de forma breve, sin detalles. Pero Business AI siempre es amable. Tambi\u00e9n me gusta que env\u00eda un mensaje de seguimiento si una persona no responde\u00bb.<\/p>\n<cite><strong>Ver\u00f3nica Guevara<\/strong><br><br>Owner &amp; Solopreneur, Albor Arte Mx<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--8\" style=\"border-radius:25px\">\n<h2 id=\"comenzar-a-trabajar-con-un-socio\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Comenzar a trabajar con un socio<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Los socios de la plataforma de WhatsApp Business pueden ayudarte a planificar, desarrollar e integrar WhatsApp como canal de conexi\u00f3n con tus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Buscar un socio<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Utilizar Business AI en WhatsApp para responder a las preguntas frecuentes de los clientes<\/p>\n","protected":false},"author":12,"featured_media":12606,"template":"","meta":{"wab_header_eyebrow":"Aplicaci\u00f3n de WhatsApp\u00a0Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Albor Arte Mx","wab_business_results":[],"wab_testimonial_quote":"\"Business AI en WhatsApp les responde a los clientes al instante, en cualquier momento. 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