{"version":"1.0","provider_name":"WhatsApp for Business","provider_url":"https:\/\/whatsappbusiness.com\/fr\/","author_name":"WhatsApp for Business","author_url":"https:\/\/whatsappbusiness.com\/fr\/","title":"Une communication client\u00e8le qui \u00e9volue au Br\u00e9sil gr\u00e2ce \u00e0 l\u2019IA g\u00e9n\u00e9rative","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Uh539jbUdS\"><a href=\"https:\/\/whatsappbusiness.com\/fr\/resources\/resource-library\/forrester-generative-ai-survey-brazil\/\">Une communication client\u00e8le qui \u00e9volue au Br\u00e9sil gr\u00e2ce \u00e0 l\u2019IA g\u00e9n\u00e9rative<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/whatsappbusiness.com\/fr\/resources\/resource-library\/forrester-generative-ai-survey-brazil\/embed\/#?secret=Uh539jbUdS\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Une communication client\u00e8le qui \u00e9volue au Br\u00e9sil gr\u00e2ce \u00e0 l\u2019IA g\u00e9n\u00e9rative\u00a0\u00bb &#8212; WhatsApp for Business\" data-secret=\"Uh539jbUdS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/whatsappbusiness.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/forrester-genai-brazil.jpg","thumbnail_width":1387,"thumbnail_height":1366,"description":"D\u00e9couvrez comment des entreprises au Br\u00e9sil ont adopt\u00e9 l\u2019IA g\u00e9n\u00e9rative et les agents IA dans le cadre de leurs interactions avec la client\u00e8le et des messages professionnels. Lisez l\u2019\u00e9tude compl\u00e8te de Forrester\u00a0Consulting et Meta."}