{"id":10720,"date":"2023-09-20T00:00:00","date_gmt":"2023-09-20T04:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/blog\/nous-creons-de-nouvelles-experiences-pour-les-personnes-et-les-entreprises-sur-whatsapp\/"},"modified":"2026-04-20T11:34:30","modified_gmt":"2026-04-20T15:34:30","slug":"new-experiences-announced-at-conversations-event","status":"publish","type":"post","link":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","title":{"rendered":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<p class=\"wp-block-paragraph\">Aujourd\u2019hui, lors de notre \u00e9v\u00e8nement international <i>Conversations<\/i> \u00e0 Bombay, nous avons pr\u00e9sent\u00e9 plusieurs nouvelles fonctionnalit\u00e9s qui am\u00e9lioreront les exp\u00e9riences des entreprises sur WhatsApp.<\/p>\n\n\n\n<h2 id=\"des-experiences-de-discussion-plus-rapides-avec-flows\" class=\"wp-block-heading\"><b>Des exp\u00e9riences de discussion plus rapides avec Flows<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"d9f2d4\" data-has-transparency=\"false\" style=\"--dominant-color: #d9f2d4;\" loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" class=\"wp-image-1357 not-transparent\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3.jpg\" alt=\"Deux t\u00e9l\u00e9phones affichant une discussion WhatsApp avec Zoomture. Le premier \u00e9cran montre la r\u00e9servation d\u2019un voyage \u00e0 Mumbai et le second la carte des places de l\u2019avion.\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3.jpg 1500w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3.jpg?resize=300,169 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3.jpg?resize=768,432 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3.jpg?resize=1024,576 1024w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Nous lan\u00e7ons Flows pour que les entreprises puissent offrir plus d\u2019exp\u00e9riences \u00e0 leur client\u00e8le \u00e0 partir de la discussion, comme choisir une place de train, commander un repas ou prendre un rendez-vous. Flows permettra aux entreprises de proposer des menus complets et des formulaires personnalisables en fonction de leurs besoins. Nous rendrons Flows disponible pour les entreprises du monde entier utilisant la plateforme WhatsApp Business dans les semaines \u00e0 venir.<\/p>\n\n\n\n<h2 id=\"choisissez-votre-service-de-paiement\" class=\"wp-block-heading\"><b>Choisissez votre service de paiement<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"cee3cf\" data-has-transparency=\"false\" style=\"--dominant-color: #cee3cf;\" loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" class=\"wp-image-1351 not-transparent\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image1.jpg\" alt=\"Quatre t\u00e9l\u00e9phones affichant des discussions WhatsApp avec Gadgets.com. Le premier \u00e9cran montre une personne en train de commander un casque audio. Le second \u00e9cran montre les options de moyen de paiement avec\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image1.jpg 1500w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image1.jpg?resize=300,169 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image1.jpg?resize=768,432 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image1.jpg?resize=1024,576 1024w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Nous facilitons les achats dans la discussion. \u00c0 partir d\u2019aujourd\u2019hui, les personnes qui utilisent WhatsApp en Inde pourront ajouter des articles \u00e0 leur panier et effectuer un paiement en utilisant la m\u00e9thode de leur choix\u00a0: interface de paiement unifi\u00e9e, carte de cr\u00e9dit ou de d\u00e9bit, etc. Gr\u00e2ce \u00e0 nos partenaires Razorpay et PayU, effectuer un paiement sera tout aussi facile qu\u2019envoyer un message.<\/p>\n\n\n\n<h2 id=\"les-entreprises-meta-verified-sur-whatsapp\" class=\"wp-block-heading\"><b>Les entreprises Meta\u00a0Verified sur WhatsApp<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"deeedc\" data-has-transparency=\"false\" style=\"--dominant-color: #deeedc;\" loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" class=\"wp-image-1353 not-transparent\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image2-275904945319782.jpg\" alt=\"Quatre t\u00e9l\u00e9phones affichant Jasper\u2019s Market comme entreprise v\u00e9rifi\u00e9e sur WhatsApp. Le premier \u00e9cran montre la page de v\u00e9rification de Meta. Le second \u00e9cran montre la page Web de Jasper\u2019s Market. Le troisi\u00e8me \u00e9cran montre une discussion entre Anika et Jasper\u2019s Market concernant la livraison de ses courses. Le quatri\u00e8me \u00e9cran montre la livraison affect\u00e9e \u00e0 Jordan.\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image2-275904945319782.jpg 1500w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image2-275904945319782.jpg?resize=300,169 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image2-275904945319782.jpg?resize=768,432 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image2-275904945319782.jpg?resize=1024,576 1024w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Nous permettons d\u00e9sormais aux entreprises d\u2019obtenir une v\u00e9rification de la part de Meta, ce qui vous permettra de vous assurer qu\u2019une entreprise est fiable. Pour devenir Meta Verified, les entreprises doivent prouver \u00e0 Meta qu\u2019elles sont authentiques. En retour, elles recevront un badge V\u00e9rifi\u00e9, une assistance am\u00e9lior\u00e9e et une protection contre l\u2019usurpation d\u2019identit\u00e9. Pour les entreprises qui le souhaitent, Meta Verified offre \u00e9galement des fonctionnalit\u00e9s premium, dont la possibilit\u00e9 de cr\u00e9er une page WhatsApp personnalis\u00e9e qui sera mise en avant dans les moteurs de recherche, ainsi qu\u2019une assistance multi-appareil permettant \u00e0 plusieurs personnes de r\u00e9pondre \u00e0 la client\u00e8le. Nous commencerons tr\u00e8s bient\u00f4t \u00e0 tester Meta Verified pour les petites entreprises qui utilisent l\u2019application WhatsApp Business, avant de rendre cette fonctionnalit\u00e9 disponible sur la plateforme WhatsApp Business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous effor\u00e7ons de cr\u00e9er des fonctionnalit\u00e9s qui permettent aux entreprises d\u2019am\u00e9liorer leur service client\u00e8le et leurs offres. Nous avons h\u00e2te de savoir comment ces mises \u00e0 jour vous aident \u00e0 cr\u00e9er des liens et \u00e0 am\u00e9liorer vos exp\u00e9riences.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nous avons annonc\u00e9 une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et leur client\u00e8le lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.<\/p>\n","protected":false},"author":12,"featured_media":10721,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[480],"tags":[],"class_list":["post-10720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business<\/title>\n<meta name=\"description\" content=\"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business\" \/>\n<meta property=\"og:description\" content=\"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/\" \/>\n<meta property=\"og:site_name\" content=\"WhatsApp for Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WhatsAppBiz\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-20T04:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-20T15:34:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"713\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"diannegillespie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WhatsApp for Business\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\"},\"author\":\"WhatsApp for Business\",\"headline\":\"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp\",\"datePublished\":\"2023-09-20T04:00:00+00:00\",\"dateModified\":\"2026-04-20T15:34:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\"},\"wordCount\":389,\"publisher\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg\",\"articleSection\":[\"Actualit\u00e9s\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\",\"name\":\"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg\",\"datePublished\":\"2023-09-20T04:00:00+00:00\",\"dateModified\":\"2026-04-20T15:34:30+00:00\",\"description\":\"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\"]}],\"author\":\"WhatsApp for Business\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#primaryimage\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg\",\"contentUrl\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg\",\"width\":2000,\"height\":713,\"caption\":\"Deux personnes assises l\u2019une \u00e0 c\u00f4t\u00e9 de l\u2019autre, souriantes, en train de regarder l\u2019un de leurs t\u00e9l\u00e9phones.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/\",\"name\":\"WhatsApp for Business\",\"description\":\"Do more with conversations\",\"publisher\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#organization\",\"name\":\"WhatsApp for Business\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Digital_Inline_White_RGB_2026.svg\",\"contentUrl\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Digital_Inline_White_RGB_2026.svg\",\"width\":1487,\"height\":346,\"caption\":\"WhatsApp for Business\"},\"image\":{\"@id\":\"https:\\\/\\\/whatsappbusiness.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/WhatsAppBiz\",\"https:\\\/\\\/www.linkedin.com\\\/showcase\\\/whatsapp-business\",\"https:\\\/\\\/www.instagram.com\\\/whatsappforbusiness\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business","description":"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","og_locale":"fr_FR","og_type":"article","og_title":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business","og_description":"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.","og_url":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","og_site_name":"WhatsApp for Business","article_publisher":"https:\/\/www.facebook.com\/WhatsAppBiz","article_published_time":"2023-09-20T04:00:00+00:00","article_modified_time":"2026-04-20T15:34:30+00:00","og_image":[{"width":2000,"height":713,"url":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg","type":"image\/jpeg"}],"author":"diannegillespie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"WhatsApp for Business","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#article","isPartOf":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/"},"author":"WhatsApp for Business","headline":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp","datePublished":"2023-09-20T04:00:00+00:00","dateModified":"2026-04-20T15:34:30+00:00","mainEntityOfPage":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/"},"wordCount":389,"publisher":{"@id":"https:\/\/whatsappbusiness.com\/fr\/#organization"},"image":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#primaryimage"},"thumbnailUrl":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg","articleSection":["Actualit\u00e9s"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","url":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","name":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp | WhatsApp for Business","isPartOf":{"@id":"https:\/\/whatsappbusiness.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#primaryimage"},"image":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#primaryimage"},"thumbnailUrl":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg","datePublished":"2023-09-20T04:00:00+00:00","dateModified":"2026-04-20T15:34:30+00:00","description":"Nous pr\u00e9sentons une s\u00e9rie de nouvelles fonctionnalit\u00e9s de discussion sur WhatsApp con\u00e7ues pour am\u00e9liorer les interactions entre les entreprises et la client\u00e8le, annonc\u00e9es lors de notre \u00e9v\u00e9nement Conversations 2023 \u00e0 Mumbai.","breadcrumb":{"@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/"]}],"author":"WhatsApp for Business"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#primaryimage","url":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg","contentUrl":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg","width":2000,"height":713,"caption":"Deux personnes assises l\u2019une \u00e0 c\u00f4t\u00e9 de l\u2019autre, souriantes, en train de regarder l\u2019un de leurs t\u00e9l\u00e9phones."},{"@type":"BreadcrumbList","@id":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/whatsappbusiness.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp"}]},{"@type":"WebSite","@id":"https:\/\/whatsappbusiness.com\/fr\/#website","url":"https:\/\/whatsappbusiness.com\/fr\/","name":"WhatsApp for Business","description":"Do more with conversations","publisher":{"@id":"https:\/\/whatsappbusiness.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/whatsappbusiness.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/whatsappbusiness.com\/fr\/#organization","name":"WhatsApp for Business","url":"https:\/\/whatsappbusiness.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/whatsappbusiness.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/Digital_Inline_White_RGB_2026.svg","contentUrl":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/Digital_Inline_White_RGB_2026.svg","width":1487,"height":346,"caption":"WhatsApp for Business"},"image":{"@id":"https:\/\/whatsappbusiness.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/WhatsAppBiz","https:\/\/www.linkedin.com\/showcase\/whatsapp-business","https:\/\/www.instagram.com\/whatsappforbusiness"]}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Nous cr\u00e9ons de nouvelles exp\u00e9riences pour les personnes et les entreprises sur WhatsApp","url":"http:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/whatsappbusiness.com\/fr\/blog\/new-experiences-announced-at-conversations-event\/"},"thumbnailUrl":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/blog-hero.jpg"},"articleSection":"Actualit\u00e9s","author":[{"@type":"Person","name":"diannegillespie"}],"creator":["diannegillespie"],"publisher":{"@type":"Organization","name":"WhatsApp for Business","logo":"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/Digital_Inline_White_RGB_2026.svg"},"keywords":[],"dateCreated":"2023-09-20T04:00:00Z","datePublished":"2023-09-20T04:00:00Z","dateModified":"2026-04-20T15:34:30Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"Nous cr\\u00e9ons de nouvelles exp\\u00e9riences pour les personnes et les entreprises sur WhatsApp\",\"url\":\"http:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/whatsappbusiness.com\\\/fr\\\/blog\\\/new-experiences-announced-at-conversations-event\\\/\"},\"thumbnailUrl\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg?w=150&h=150&crop=1\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blog-hero.jpg\"},\"articleSection\":\"Actualit\\u00e9s\",\"author\":[{\"@type\":\"Person\",\"name\":\"diannegillespie\"}],\"creator\":[\"diannegillespie\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"WhatsApp for Business\",\"logo\":\"https:\\\/\\\/whatsappbusiness.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Digital_Inline_White_RGB_2026.svg\"},\"keywords\":[],\"dateCreated\":\"2023-09-20T04:00:00Z\",\"datePublished\":\"2023-09-20T04:00:00Z\",\"dateModified\":\"2026-04-20T15:34:30Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/whatsappbusiness.com\/p.js"},"_links":{"self":[{"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/posts\/10720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/comments?post=10720"}],"version-history":[{"count":1,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/posts\/10720\/revisions"}],"predecessor-version":[{"id":10722,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/posts\/10720\/revisions\/10722"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/media\/10721"}],"wp:attachment":[{"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/media?parent=10720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/categories?post=10720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/whatsappbusiness.com\/fr\/wp-json\/wp\/v2\/tags?post=10720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}