{"id":12647,"date":"2026-02-23T00:00:00","date_gmt":"2026-02-23T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/miss-bonita-lingerie\/"},"modified":"2026-04-30T17:04:55","modified_gmt":"2026-04-30T21:04:55","slug":"missbonitalingerie","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/fr\/resources\/success-stories\/missbonitalingerie\/","title":{"rendered":"Miss\u00a0Bonita Lingerie"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/missbonitamodaintima\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"050505\" data-has-transparency=\"true\" style=\"--dominant-color: #050505;\" loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"230\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png\" alt=\"Logo de Miss\u00a0Bonita Lingerie\" class=\"wp-image-1573 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png 575w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png?resize=300,120 300w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marque<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"claudia-aguiar-proprietaire-dune-petite-entreprise-bresilienne-a-tout-perdu-lors-des-inondations-historiques-de-2024-dans-sa-region-y-compris-son-appartement-lintegralite-de\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Cl\u00e1udia Aguiar, propri\u00e9taire d\u2019une petite entreprise br\u00e9silienne, a tout perdu lors des inondations historiques de\u00a02024 dans sa r\u00e9gion, y compris son appartement, l\u2019int\u00e9gralit\u00e9 de son stock, ainsi que la possibilit\u00e9 de conserver son \u00e9quipe. Business\u00a0AI sur WhatsApp l\u2019a aid\u00e9e \u00e0 se relever en r\u00e9pondant instantan\u00e9ment aux messages de sa client\u00e8le 24\u00a0h\/24 et 7\u00a0j\/7, alors qu\u2019elle g\u00e9rait son entreprise enti\u00e8rement seule.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"lhistoire\" class=\"wp-block-heading has-text-align-center\">L\u2019<mark style=\"background-color:transparent\" class=\"has-green-underline\">histoire<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"un-e-commerce-a-la-croissance-rapide\" class=\"wp-block-heading is-style-green-line\">Un e-commerce \u00e0 la croissance rapide<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Miss\u00a0Bonita Lingerie est une marque d\u2019e-commerce bas\u00e9e au Rio\u00a0Grande do Sul, au Br\u00e9sil. Cl\u00e1udia Aguiar en est la propri\u00e9taire et la g\u00e9rante. L\u2019entreprise dispose \u00e9galement d\u2019un showroom dans la r\u00e9gion m\u00e9tropolitaine de S\u00e3o\u00a0Leopoldo, qui accueille une client\u00e8le s\u00e9lectionn\u00e9e sur rendez-vous.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En 2024, des inondations historiques ont d\u00e9vast\u00e9 le Rio\u00a0Grande do Sul. Cl\u00e1udia Aguiar a tout perdu lors de ce qui s\u2019est av\u00e9r\u00e9 \u00eatre la plus grande catastrophe naturelle de l\u2019histoire de la r\u00e9gion\u00a0: son appartement, l\u2019int\u00e9gralit\u00e9 de son stock et sa capacit\u00e9 \u00e0 gagner sa vie. Sans articles \u00e0 vendre ni bureau pour travailler, elle a \u00e9t\u00e9 contrainte de licencier son personnel et de suspendre son activit\u00e9 pendant huit mois.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"a39786\" data-has-transparency=\"false\" style=\"--dominant-color: #a39786;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1046\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg\" alt=\"A woman wearing a product from Miss Bonita Lingerie\" class=\"wp-image-1570 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=294,300 294w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=768,785 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=1002,1024 1002w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--3\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00ab\u00a0Business\u00a0AI sur WhatsApp a jou\u00e9 un r\u00f4le essentiel dans la reconstruction de mon entreprise. Maintenant qu\u2019elle est sur la bonne voie, je suis ravie de relancer des initiatives promotionnelles, comme des publicit\u00e9s, pour continuer \u00e0 d\u00e9velopper mon activit\u00e9.\u00a0\u00bb<\/p>\n<cite><strong>Cl\u00e1udia Aguiar,<\/strong><br><br>Owner, Miss Bonita Lingerie<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--4\">\n<h2 id=\"la-solution\" class=\"wp-block-heading has-text-align-center\">La <mark style=\"background-color:transparent\" class=\"has-green-underline\">solution<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;MissBonita_TheirSolution_Video&quot;}\" data-wab-video-name=\"Customer support through whatsapp business\" height=\"1280\" style=\"aspect-ratio: 720 \/ 1280;\" width=\"720\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/missbonitalingerie.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"une-assistance-clientele-basee-sur-lia\" class=\"wp-block-heading is-style-green-line\">Une assistance client\u00e8le bas\u00e9e sur l\u2019IA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque Cl\u00e1udia Aguiar a entam\u00e9 la reconstruction de Miss\u00a0Bonita en 2025, elle n\u2019avait pas les moyens d\u2019embaucher quelqu\u2019un pour r\u00e9pondre aux questions qu\u2019elle recevait. Elle devait s\u2019atteler \u00e0 cr\u00e9er de nouveaux contenus marketing, r\u00e9approvisionner son stock et renouer avec sa client\u00e8le. Elle a donc fait appel \u00e0 Business\u00a0AI sur WhatsApp pour g\u00e9rer l\u2019assistance client\u00e8le. Cette initiative s\u2019est av\u00e9r\u00e9e essentielle pour remettre son entreprise sur pied. La client\u00e8le de Miss\u00a0Bonita pouvait envoyer des questions sur les articles, les prix, les tailles, l\u2019exp\u00e9dition et plus encore, et recevoir une r\u00e9ponse pr\u00e9cise et instantan\u00e9e de Business\u00a0AI \u00e0 tout moment, de jour comme de nuit. Cela a permis \u00e0 Cl\u00e1udia Aguiar de consacrer davantage de temps \u00e0 la relance de son activit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-gray has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-light-gray--5\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"les-resultats\" class=\"wp-block-heading has-text-align-center\">Les <mark style=\"background-color:transparent\" class=\"has-green-underline\">r\u00e9sultats<\/mark><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"une-reconstruction-plus-solide-encore\" class=\"wp-block-heading is-style-green-line\">Une reconstruction plus solide encore<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En f\u00e9vrier\u00a02026, Cl\u00e1udia Aguiar a annonc\u00e9 que son entreprise avait retrouv\u00e9 90\u00a0% de sa capacit\u00e9 op\u00e9rationnelle d\u2019avant les inondations. De son point de vue, Business\u00a0AI est un outil \u00ab\u00a0incroyable\u00a0\u00bb pour l\u2019assistance client\u00e8le. Il fournit des r\u00e9ponses coh\u00e9rentes et fiables dans un style et un ton humains, fid\u00e8les \u00e0 sa propre approche du service avant que l\u2019entreprise ne soit contrainte de fermer. Pour stimuler la croissance de son activit\u00e9 \u00e0 l\u2019avenir, Cl\u00e1udia Aguiar pr\u00e9voit de combiner Business\u00a0AI et les publicit\u00e9s clic vers WhatsApp afin de proposer une assistance client\u00e8le efficace et conviviale \u00e0 encore plus de personnes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>*\u00a0Les r\u00e9sultats sont auto\u00e9valu\u00e9s et ne sont pas reproductibles \u00e0 l\u2019identique. Les r\u00e9sultats individuels g\u00e9n\u00e9ralement attendus seront diff\u00e9rents.<\/em><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"9a7868\" data-has-transparency=\"false\" style=\"--dominant-color: #9a7868;\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"1200\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg\" alt=\"Picture of Miss Bonita Lingerie product\" class=\"wp-image-1571 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg 900w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg?resize=225,300 225w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg?resize=768,1024 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--6\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00ab\u00a0Business\u00a0AI refl\u00e8te vraiment la fa\u00e7on dont je travaille. Il r\u00e9pond \u00e0 la client\u00e8le aussi bien que moi. Il offre l\u2019\u00e9quilibre parfait entre automatisation et touche personnelle.\u00a0\u00bb<\/p>\n<cite><strong>Cl\u00e1udia Aguiar,<\/strong><br><br>Owner, Miss Bonita Lingerie<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--8\" style=\"border-radius:25px\">\n<h2 id=\"collaborez-avec-un-partenaire\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Collaborez avec un partenaire<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Les partenaires de la plateforme WhatsApp\u00a0Business peuvent vous aider \u00e0 planifier, d\u00e9velopper et int\u00e9grer WhatsApp comme canal de communication pour interagir avec votre client\u00e8le.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Trouver un\u00b7e partenaire<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Utiliser Business\u00a0AI sur WhatsApp pour se relever apr\u00e8s une inondation d\u00e9vastatrice<\/p>\n","protected":false},"author":13,"featured_media":12648,"template":"","meta":{"wab_header_eyebrow":"Plateforme\u00a0Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Miss\u00a0Bonita Lingerie","wab_business_results":[],"wab_testimonial_quote":"\"Business\u00a0AI sur WhatsApp a jou\u00e9 un r\u00f4le essentiel dans la reconstruction de mon entreprise. Maintenant qu\u2019elle est sur la bonne voie, je suis ravie de relancer des initiatives promotionnelles, comme des publicit\u00e9s, pour continuer \u00e0 d\u00e9velopper mon activit\u00e9.\"","wab_testimonial_name":"Cl\u00e1udia\u00a0Aguiar,","wab_testimonial_title":"Propri\u00e9taire, Miss Bonita Lingerie","wab_featured_image_caption":"","wab_content_expires":"2028-04-29 21:04:55","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"market":[574],"product":[323],"business-goals":[],"use-case":[473],"region":[389],"business-size":[319],"industry":[468],"class_list":["post-12647","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","market-bresil","product-application-whatsapp-business","use-case-service-clientele","region-amerique-latine","business-size-pme","industry-e-commerce-et-retail"],"yoast_head":"<!-- This site is optimized with the 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