{"id":12796,"date":"2026-03-04T00:00:00","date_gmt":"2026-03-04T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/yves-rocher\/"},"modified":"2026-04-20T16:36:43","modified_gmt":"2026-04-20T20:36:43","slug":"yves-rocher","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/fr\/resources\/success-stories\/yves-rocher\/","title":{"rendered":"Yves Rocher"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/YvesRocherHongKong\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"000503\" data-has-transparency=\"true\" style=\"--dominant-color: #000503;\" loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"240\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/YR_logo.png\" alt=\"Logo de Tec\u00a0Auto-trafo\" class=\"wp-image-2237 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/YR_logo.png 500w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/YR_logo.png?resize=300,144 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marque<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"150402\" data-has-transparency=\"true\" style=\"--dominant-color: #150402;\" loading=\"lazy\" decoding=\"async\" width=\"2552\" height=\"1389\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png\" alt=\"Logo de Sanuker\" class=\"wp-image-1841 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png 2552w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png?resize=300,163 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png?resize=768,418 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png?resize=1024,557 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png?resize=1536,836 1536w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sanuker-Logo.png?resize=2048,1115 2048w\" sizes=\"auto, (max-width: 2552px) 100vw, 2552px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Fournisseur de solutions WhatsApp\u00a0Business<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"la-marque-francaise-de-soins-pour-la-peau-cosmetiques-et-parfums-est-connue-dans-le-monde-entier-pour-ses-produits-populaires-et-ses-soins-esthetiques-notamment-du-visage-ses-points-de-vente-et-ins\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">La marque fran\u00e7aise de soins pour la peau, cosm\u00e9tiques et parfums est connue dans le monde entier pour ses produits populaires et ses soins esth\u00e9tiques, notamment du visage. Ses points de vente et instituts de Hong Kong ont collabor\u00e9 avec Sanuker pour mettre en \u0153uvre la plateforme WhatsApp Business et les messages utilitaires sur WhatsApp afin d\u2019automatiser les rendez-vous. R\u00e9sultat : les rendez-vous pour les soins esth\u00e9tiques en institut ont augment\u00e9 de 21 % et les ventes de 17 %*.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-stats-grid-3-column-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<div class=\"wp-block-group alignwide wp-pattern-stats-grid-3-column-green__grid is-layout-grid wp-container-core-group-is-layout-d65a3a21 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--3\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"21\">\n\t21%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de rendez-vous en plus par rapport \u00e0 ceux pris par t\u00e9l\u00e9phone et en magasin*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--4\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"25\">\n\t25%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de conversions en plus par rapport aux achats en magasin et sur le site d\u2019e-commerce*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--5\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"17\">\n\t17%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de ventes totales en plus*<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignfull has-text-align-center is-typography-preset-label-sm wp-block-paragraph\"><em>*Les r\u00e9sultats sont auto\u00e9valu\u00e9s et ne sont pas reproductibles \u00e0 l\u2019identique. Les r\u00e9sultats individuels g\u00e9n\u00e9ralement attendus seront diff\u00e9rents.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<h2 id=\"leur-histoire\" class=\"wp-block-heading has-text-align-center\">Leur <mark style=\"background-color:transparent\" class=\"has-green-underline\">histoire<\/mark><\/h2>\n\n\n\n<h3 id=\"des-soins-de-la-peau-partout-dans-le-monde\" class=\"wp-block-heading has-text-align-center\">Des soins de la peau partout dans le monde<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Bas\u00e9 en France, Yves Rocher vend ses produits en ligne et dans des magasins dans le monde entier. Ses points de vente et instituts \u00e0 Hong Kong proposent des soins sur place en plus de la vente de produits.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<h2 id=\"leur-objectif\" class=\"wp-block-heading has-text-align-center\">Leur <mark style=\"background-color:transparent\" class=\"has-green-underline\">objectif<\/mark><\/h2>\n\n\n\n<h3 id=\"augmentation-du-nombre-de-consultations\" class=\"wp-block-heading has-text-align-center\">Augmentation du nombre de consultations<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Le magasin de Hong Kong cherchait une solution pour augmenter le nombre de rendez-vous pris gr\u00e2ce \u00e0 l\u2019automatisation, car l\u2019approche habituelle consistant \u00e0 g\u00e9rer les rendez-vous manuellement par t\u00e9l\u00e9phone et en magasin ne donnait pas les r\u00e9sultats escompt\u00e9s.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--8\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00ab\u00a0Gr\u00e2ce \u00e0 Sanuker et Kontec, nous avons r\u00e9ussi \u00e0 impl\u00e9menter WhatsApp comme solution pour les prises de rendez-vous. Nous nous r\u00e9jouissons de constater une augmentation significative des conversions et des ventes. Cette solution automatique permet de g\u00e9rer les rendez-vous et d\u2019envoyer des rappels en toute simplicit\u00e9, ce qui nous fait gagner du temps et \u00e9conomiser de l\u2019\u00e9nergie.\u00a0\u00bb<\/p>\n<cite><strong>Kate Yuen<\/strong><br><br>Marketing Manager, Yves Rocher<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--9\">\n<h2 id=\"leur-solution\" class=\"wp-block-heading has-text-align-center\">Leur <mark style=\"background-color:transparent\" class=\"has-green-underline\">solution<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A WhatsApp customer service conversation from Tec Auto-trafo\" height=\"1280\" style=\"aspect-ratio: 592 \/ 1280;\" width=\"592\" autoplay=\"\" controls=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/yves-rocher.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"rendez-vous-automatises\" class=\"wp-block-heading is-style-green-line\">Rendez-vous automatis\u00e9s<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yves Rocher s\u2019est associ\u00e9 \u00e0 Sanuker, partenaire Meta Business, et \u00e0 son agence de cr\u00e9ation Kontec, pour concevoir une nouvelle solution de prise de rendez-vous sur la plateforme WhatsApp Business. L\u2019\u00e9quipe a cr\u00e9\u00e9 un assistant de messagerie automatis\u00e9 dans WhatsApp pour optimiser le processus de consultation et offrir une exp\u00e9rience client\u00e8le personnalis\u00e9e. La client\u00e8le int\u00e9ress\u00e9e pouvait envoyer un message WhatsApp \u00e0 Yves Rocher pour en savoir plus sur les soins de la peau et les prestations. L\u2019exp\u00e9rience de messagerie automatis\u00e9e lui fournissait des d\u00e9tails sur le soin et recueillait des informations, comme le magasin et la prestation souhait\u00e9s. Ensuite, un\u00b7e conseiller\u00b7e beaut\u00e9 prenait directement contact avec elle pour une consultation. Les confirmations de rendez-vous \u00e9taient automatiquement envoy\u00e9es \u00e0 la fin de la conversation, et Yves Rocher utilisait les messages utilitaires sur WhatsApp pour envoyer des rappels automatiques \u00e0 l\u2019approche du rendez-vous. La client\u00e8le avait \u00e9galement la possibilit\u00e9 de contacter directement son magasin pendant la discussion par message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yves Rocher et Sanuker ont \u00e9galement int\u00e9gr\u00e9 des solutions API pour les personnes qui utilisent l\u2019application WhatsApp Business, afin de faciliter les prises de rendez-vous pour son personnel qui pouvait utiliser simultan\u00e9ment la plateforme WhatsApp Business et l\u2019application WhatsApp Business. Le personnel utilisait cette solution pour les communications avec la client\u00e8le et les consultations individuelles, tout en enregistrant toutes les conversations sur WOZTELL, la solution de bo\u00eete de r\u00e9ception de Sanuker, pour effectuer un suivi et un contr\u00f4le qualit\u00e9 rigoureux. Cette solution a \u00e9galement contribu\u00e9 \u00e0 offrir une exp\u00e9rience plus fluide pour la client\u00e8le. Apr\u00e8s la prise de rendez-vous, une confirmation lui \u00e9tait automatiquement envoy\u00e9e par le magasin choisi, sans devoir quitter la consultation individuelle.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-gray has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-light-gray--10\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"leur-reussite\" class=\"wp-block-heading has-text-align-center\">Leur <mark style=\"background-color:transparent\" class=\"has-green-underline\">r\u00e9ussite<\/mark><\/h2>\n\n\n\n<h3 id=\"plus-de-prises-de-rendez-vous-et-plus-de-ventes\" class=\"wp-block-heading has-text-align-center\">Plus de prises de rendez-vous et plus de ventes<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Yves Rocher a mis \u00e0 disposition la plateforme WhatsApp Business pour la gestion des rendez-vous lors de l\u2019ouverture d\u2019un nouvel institut de beaut\u00e9 dans le quartier d\u2019affaires de Causeway Bay \u00e0 Hong Kong, introduisant ainsi une nouvelle solution pour rendre le parcours d\u2019achat plus fluide pour la client\u00e8le. Apr\u00e8s avoir analys\u00e9 ses performances sur une p\u00e9riode de trois mois (du 15 juillet au 15 octobre 2025), l\u2019\u00e9quipe a constat\u00e9 que la plateforme WhatsApp Business a eu un impact positif sur les prises de rendez-vous, les ventes et les conversions :<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"c1a692\" data-has-transparency=\"false\" style=\"--dominant-color: #c1a692;\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3-1605118057492637.jpg\" alt=\"Yves Rocher spa tables\" class=\"wp-image-1356 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3-1605118057492637.jpg 700w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/image3-1605118057492637.jpg?resize=300,200 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">21 % de rendez-vous en plus par rapport \u00e0 ceux pris par t\u00e9l\u00e9phone et en magasin*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">25 % de conversions en plus par rapport aux achats en magasin et sur le site d\u2019e-commerce*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">17 % de ventes totales en plus*<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center alignwide wp-block-paragraph\"><em>*Les r\u00e9sultats sont auto\u00e9valu\u00e9s et ne sont pas reproductibles \u00e0 l\u2019identique. Les r\u00e9sultats individuels g\u00e9n\u00e9ralement attendus seront diff\u00e9rents.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--11\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u00ab\u00a0Les solutions API pour les personnes qui utilisent l\u2019application WhatsApp Business nous ont permis d\u2019offrir une exp\u00e9rience client\u00e8le plus personnalis\u00e9e de fa\u00e7on simple et flexible. Nos conseiller\u00b7es beaut\u00e9 peuvent facilement interagir avec la client\u00e8le pour lui proposer des consultations individuelles par le biais de WhatsApp, tout en profitant de la possibilit\u00e9 d\u2019envoyer automatiquement des confirmations de rendez-vous.\u00a0\u00bb<\/p>\n<cite><strong>Kate Yuen<\/strong><br><br>Marketing Manager, Yves Rocher<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--12\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--13\" style=\"border-radius:25px\">\n<h2 id=\"collaborez-avec-un-partenaire\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Collaborez avec un partenaire<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Les partenaires de la plateforme WhatsApp\u00a0Business peuvent vous aider \u00e0 planifier, d\u00e9velopper et int\u00e9grer WhatsApp comme canal de communication pour interagir avec votre client\u00e8le.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Trouver un\u00b7e partenaire<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Augmenter les prises de rendez-vous en concevant une exp\u00e9rience automatis\u00e9e avec la plateforme WhatsApp Business et les messages utilitaires sur WhatsApp<\/p>\n","protected":false},"author":12,"featured_media":12797,"template":"","meta":{"wab_header_eyebrow":"Plateforme\u00a0Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Yves Rocher","wab_business_results":null,"wab_testimonial_quote":"\"Gr\u00e2ce \u00e0 Sanuker et Kontec, nous avons r\u00e9ussi \u00e0 impl\u00e9menter WhatsApp comme solution pour les prises de rendez-vous. Nous nous r\u00e9jouissons de constater une augmentation significative des conversions et des ventes. Cette solution automatique permet de g\u00e9rer les rendez-vous et d\u2019envoyer des rappels en toute simplicit\u00e9, ce qui nous fait gagner du temps et \u00e9conomiser de l\u2019\u00e9nergie.\"","wab_testimonial_name":"Kate Yuen, responsable du marketing, Yves Rocher","wab_testimonial_title":"","wab_featured_image_caption":"","wab_content_expires":"2028-04-29 06:42:33","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"market":[549],"product":[322],"business-goals":[370],"use-case":[473],"region":[387],"business-size":[319],"industry":[374],"class_list":["post-12796","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","market-inde","product-plateforme-whatsapp-business","business-goals-generation-de-prospects","use-case-service-clientele","region-asie-pacifique","business-size-pme","industry-education"],"yoast_head":"<!-- This site is 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