{"id":11405,"date":"2024-09-03T00:00:00","date_gmt":"2024-09-03T04:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/max-life-insurance-company-ltd\/"},"modified":"2026-04-30T16:03:41","modified_gmt":"2026-04-30T20:03:41","slug":"max-life-insurance","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/id\/resources\/success-stories\/max-life-insurance\/","title":{"rendered":"Max Life Insurance Company Ltd."},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/maxlife\/?locale=en_GB\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"f0eae7\" data-has-transparency=\"false\" style=\"--dominant-color: #f0eae7;\" loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-logo.jpg\" alt=\"Logo Max Life Insurance\" class=\"wp-image-1531 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-logo.jpg 192w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-logo.jpg?resize=150,150 150w\" sizes=\"auto, (max-width: 192px) 100vw, 192px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Brand<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.facebook.com\/haptik\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"e0e6ee\" data-has-transparency=\"false\" style=\"--dominant-color: #e0e6ee;\" loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Haptik_logo.jpg\" alt=\"Logo Haptik\" class=\"wp-image-1204 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Haptik_logo.jpg 1000w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Haptik_logo.jpg?resize=150,150 150w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Haptik_logo.jpg?resize=300,300 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Haptik_logo.jpg?resize=768,768 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Penyedia Solusi WhatsApp Business<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"untuk-menjangkau-pelanggan-di-seluruh-india-yang-lebih-suka-mengakses-internet-dalam-bahasa-regional-mereka-max-life-insurance-company-ltd-bekerja-sama-dengan-haptik-meta-business-partner-untuk-me\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Untuk menjangkau pelanggan di seluruh India yang lebih suka mengakses internet dalam bahasa regional mereka, Max Life Insurance Company Ltd. bekerja sama dengan Haptik, Meta Business Partner, untuk memanfaatkan fitur bahasa yang didukung oleh Platform WhatsApp Business dan membuat layanannya dapat diakses dalam tujuh bahasa regional berbeda.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-stats-grid-3-column-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<div class=\"wp-block-group alignwide wp-pattern-stats-grid-3-column-green__grid is-layout-grid wp-container-core-group-is-layout-d65a3a21 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--3\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"7\">\n\t7<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">bahasa regional dari India tersedia<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--4\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"2\">\n\t2-ketukan<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">perjalanan pelanggan untuk memilih bahasa yang diinginkan<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--5\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"4\">\n\t4 dari 10<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">pelanggan berhasil menyelesaikan pengalaman dalam bahasa pilihan mereka*<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignfull has-text-align-center is-typography-preset-label-sm wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<h2 id=\"cerita-mereka\" class=\"wp-block-heading has-text-align-center\">Cerita <mark style=\"background-color:transparent\" class=\"has-green-underline\">Mereka<\/mark><\/h2>\n\n\n\n<h3 id=\"memprioritaskan-koneksi-pelanggan\" class=\"wp-block-heading has-text-align-center\">Memprioritaskan koneksi pelanggan<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Berkantor pusat di Gurugram, India, Max Life menawarkan perlindungan komprehensif dan solusi asuransi jiwa jangka panjang melalui agen dan mitra distribusi pihak ketiga. Selama dua dekade, perusahaan ini telah mengembangkan operasionalnya melalui pendekatan yang berpusat pada pelanggan dalam aspek engagement, layanan, dan pelatihan.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<h2 id=\"tujuan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Tujuan<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"membiarkan-pelanggan-memilih\" class=\"wp-block-heading is-style-green-line\">Membiarkan pelanggan memilih<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Berdasarkan riset internal dan eksternal yang menunjukkan bahwa pelanggan mengharapkan perusahaan tetap terhubung dengan mereka secara rutin, serta popularitas penggunaan internet dalam bahasa regional di seluruh India, Max Life memprioritaskan peningkatan pengalaman pelanggan WhatsApp dengan membangun layanan dalam tujuh bahasa regional paling umum di India, sesuai dengan preferensi pelanggan.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"909091\" data-has-transparency=\"false\" style=\"--dominant-color: #909091;\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-Insurance_screen1.jpg\" alt=\"A tender moment between a mother and her baby, as she gently holds her little one in her arms.\" class=\"wp-image-1530 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-Insurance_screen1.jpg 800w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-Insurance_screen1.jpg?resize=300,200 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Max-Life-Insurance_screen1.jpg?resize=768,512 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--8\">\n<h2 id=\"solusi-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Solusi<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A WhatsApp Business conversation with Siloam Hospital\" height=\"640\" style=\"aspect-ratio: 278 \/ 640;\" width=\"278\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/max-life-insurance.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"fitur-bahasa-yang-didukung-whatsapp\" class=\"wp-block-heading is-style-green-line\">Fitur bahasa yang didukung WhatsApp<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cKenyamanan pelanggan adalah prioritas utama bagi kami\u201d, kata Kartik Ramamurthy, Kepala Pengalaman Pelanggan Max Life. \u201cMelihat penelitian yang ada, kami meyakini bahwa ada peluang besar dalam menyediakan opsi layanan dalam bahasa daerah untuk memecahkan hambatan bahasa bagi kelompok pelanggan yang ingin mengakses layanan dukungan kami, tetapi tidak bisa berbicara bahasa Inggris atau ingin terhubung dengan kami dalam bahasa ibu mereka.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pelanggan Max Life telah lama mendapatkan manfaat dari akses yang lebih mudah ke layanan pelanggan melalui WhatsApp, yang difasilitasi oleh integrasi perusahaan dengan Platform WhatsApp Business pada Oktober 2023. Namun fitur-fitur ini hanya tersedia dalam bahasa Inggris. Menyadari pentingnya inklusivitas bahasa, Max Life bekerja sama dengan Haptik, mitra bisnis Meta, untuk membangun layanan mereka dalam lebih banyak bahasa di WhatsApp. Kolaborasi strategis ini membuka kemampuan multibahasa dari WhatsApp Business Platform, yang memungkinkan pelanggan untuk memilih bahasa pilihan mereka dari tujuh bahasa yang paling umum di India: Hindi, Marathi, Gujarati, Telugu, Tamil, Bengali, dan Malayalam.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--9\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cKami percaya WhatsApp adalah platform luar biasa untuk interaksi pelanggan dan kepuasan pengguna secara instan. Dengan memanfaatkan WhatsApp Business API yang terintegrasi dengan platform aplikasi bisnis inti kami, kami baru saja membuka awal dari apa yang akan kami lakukan untuk menjangkau pelanggan kami yang beragam dengan pengalaman yang dipersonalisasi. Dengan kemampuan untuk menjangkau lebih banyak orang dalam bahasa pilihan mereka, kami telah menetapkan fondasi yang tepat untuk menciptakan pengalaman pelanggan terbaik di masa depan.\u201d<\/p>\n<cite><strong>Mukul Jain<\/strong><br><br>CTO, Max Life Insurance Ltd<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--10\">\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-image\"><img data-dominant-color=\"e0e3dd\" data-has-transparency=\"false\" style=\"--dominant-color: #e0e3dd;\" loading=\"lazy\" decoding=\"async\" width=\"457\" height=\"800\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/maxlifeinsurance.jpg\" alt=\"Percakapan tangkapan layar Max Life Insurance\" class=\"wp-image-1533 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/maxlifeinsurance.jpg 457w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/maxlifeinsurance.jpg?resize=171,300 171w\" sizes=\"auto, (max-width: 457px) 100vw, 457px\" \/><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Anggota tim dari Layanan Pelanggan, Teknologi Digital, Ecommerce, dan tim Pemasaran Max Life yang bermitra dengan Haptik untuk mengawasi perkembangan pengalaman chat yang diperbarui. Insight mereka sangat berharga dalam membantu tim Haptik merancang, menentukan ruang lingkup, mengembangkan, dan menguji setiap pengalaman pelanggan sebelum versi final dirilis. Terdapat dua tahap implementasi. Pada tahap pertama, tim gabungan fokus pada fitur Pembayaran, Lihat Detail Polis, dan Unduhan, sementara pada tahap kedua, mereka memprioritaskan permintaan Layanan Pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dengan fitur bahasa yang didukung, tim berhasil merancang dan membangun lebih dari 10 pengalaman pelanggan yang paling umum di WhatsApp dalam setiap bahasa baru tersebut. Setelah menggunakan pengalaman chat otomatis Max Life yang dibangun oleh Haptik, pelanggan dapat mengetikkan nama bahasa pilihan mereka di kolom <b>Bahasa Inggris\/Bahasa Lokal <\/b>. Menu <b>Layanan Pelanggan<\/b> kemudian akan muncul dalam bahasa yang dipilih pelanggan, sehingga memungkinkan mereka untuk memilih lebih dari 10 opsi layanan paling umum pada polis mereka, termasuk pembayaran pembaruan premi, unduhan, pembaruan alamat, status pengajuan polis, dan banyak lainnya. Gabungan opsi-opsi ini mencakup 80% dari traffic layanan pelanggan Max Life di WhatsApp, dengan setiap pilihan layanan kini tersedia dalam bahasa yang dipilih oleh pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selain itu, Max Life dan Haptik memungkinkan tindakan paling umum dalam bahasa pilihan pelanggan. Banyak di antaranya melibatkan pengalihan sebagian ke situs web Max Life, termasuk pembaruan nomor telepon dan alamat email, detail bank, opsi pembayaran, dan lainnya.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-primary--11\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"kesuksesan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Kesuksesan<\/mark> Mereka<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Max Life dan Haptik memanfaatkan fitur bahasa yang didukung pada bulan Oktober 2023 dan mengamati kinerja selama enam bulan untuk menentukan keberhasilan. Bahasa Hindi muncul sebagai pilihan bahasa teratas pelanggan, diikuti Marathi, Gujarati, Telugu, dan Tamil.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"a6a69b\" data-has-transparency=\"false\" style=\"--dominant-color: #a6a69b;\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/FBB_OfficeAndWorkers_KL16_DSC07557.jpg\" alt=\"A person sitting at a desk, with their back to the camera, working on a laptop surrounded by scattered papers\" class=\"wp-image-1121 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/FBB_OfficeAndWorkers_KL16_DSC07557.jpg 800w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/FBB_OfficeAndWorkers_KL16_DSC07557.jpg?resize=300,200 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/FBB_OfficeAndWorkers_KL16_DSC07557.jpg?resize=768,513 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 id=\"memungkinkan-bahasa-lokal\" class=\"wp-block-heading is-style-green-line\">Memungkinkan bahasa lokal<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">7 bahasa regional tersedia<\/li>\n\n\n\n<li class=\"wp-block-list-item\">2-ketukan perjalanan pelanggan untuk memilih bahasa yang diinginkan<\/li>\n\n\n\n<li class=\"wp-block-list-item\">4 dari 10 pelanggan berhasil menyelesaikan pengalaman dalam bahasa pilihan mereka*<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--12\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cAPIs Vernakular adalah alat yang ampuh dalam merapatkan celah-celah bahasa. Di Haptik, kami memahami bahwa komunikasi yang efektif lebih dari sekadar kata-kata; ini adalah tentang menghubungkan pada level budaya yang lebih dalam. Max Life Insurance adalah contoh utama bagaimana, dengan memasukkan API vernacular ke dalam WhatsApp, bisnis dapat memberikan pengalaman yang dipersonalisasi langsung melalui saluran yang familier dan banyak digunakan. Pelanggan dapat dengan mudah berinteraksi dalam bahasa pilihan mereka, meningkatkan keterlibatan dan kepuasan. &#8220;<\/p>\n<cite><strong>Ahshad Jussawala<\/strong><br><br>SVP &amp; Business Head, Jio Haptik<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--13\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--14\" style=\"border-radius:25px\">\n<h2 id=\"memulai-bersama-mitra\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Memulai Bersama Mitra<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Mitra Platform WhatsApp Business bisa membantu Anda merencanakan, membangun, dan mengintegrasikan WhatsApp sebagai saluran untuk terhubung dengan nasabah.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Cari mitra<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mengatasi hambatan bahasa dengan WhatsApp<\/p>\n","protected":false},"author":12,"featured_media":11406,"template":"","meta":{"wab_header_eyebrow":"Platform Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Max Life Insurance Company Ltd.","wab_business_results":null,"wab_testimonial_quote":"\u201cKami percaya WhatsApp adalah platform luar biasa untuk interaksi pelanggan dan kepuasan pengguna secara instan. Dengan memanfaatkan WhatsApp Business API yang terintegrasi dengan platform aplikasi bisnis inti kami, kami baru saja membuka awal dari apa yang akan kami lakukan untuk menjangkau pelanggan kami yang beragam dengan pengalaman yang dipersonalisasi. Dengan kemampuan untuk menjangkau lebih banyak orang dalam bahasa pilihan mereka, kami telah menetapkan fondasi yang tepat untuk menciptakan pengalaman pelanggan terbaik di masa depan.\u201d","wab_testimonial_name":"Mukul Jain","wab_testimonial_title":"CTO, Max Life Insurance Ltd","wab_featured_image_caption":"","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"business-size":[326],"industry":[299],"market":[559],"use-case":[316],"region":[315],"business-goals":[290,291],"product":[312],"class_list":["post-11405","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","business-size-perusahaan","industry-layanan-keuangan","market-india","use-case-layanan-pelanggan","region-asia-pasifik","business-goals-interaksi","business-goals-penciptaan-prospek","product-platform-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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