{"id":11411,"date":"2024-09-27T00:00:00","date_gmt":"2024-09-27T04:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/urbanhouse\/"},"modified":"2026-04-30T16:03:41","modified_gmt":"2026-04-30T20:03:41","slug":"urbanhouse","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/id\/resources\/success-stories\/urbanhouse\/","title":{"rendered":"UrbanHouse"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/urbanhousecolombia\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"131313\" data-has-transparency=\"false\" style=\"--dominant-color: #131313;\" loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_logo.jpg\" alt=\"Logo UrbanHouse\" class=\"wp-image-2072 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_logo.jpg 500w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_logo.jpg?resize=150,150 150w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_logo.jpg?resize=300,300 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Merek<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"desainer-streetwear-kolombia-di-urbanhouse-terdaftar-di-verifikasi-meta-untuk-whatsapp-guna-mengembangkan-kehadirannya-di-whatsapp-dan-membangun-kredibilitasnya-bersama-pelanggan\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Desainer streetwear Kolombia di UrbanHouse terdaftar di Verifikasi Meta untuk WhatsApp guna mengembangkan kehadirannya di WhatsApp dan membangun kredibilitasnya bersama pelanggan.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"cerita-mereka\" class=\"wp-block-heading has-text-align-center\">Cerita <mark style=\"background-color:transparent\" class=\"has-green-underline\">Mereka<\/mark><\/h2>\n\n\n\n<h3 id=\"busana-urban-independen\" class=\"wp-block-heading has-text-align-center\">Busana urban independen<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">UrbanHouse mulai bersemi pada tahun 2020, ketika pandemi sedang mencapai puncaknya. Saat itulah sang pendiri, Alexandra Gonz\u00e1lez Bonilla, menemukan peluang untuk membangun merek pakaian streetwear urban oversized yang dapat disesuaikan. UrbanHouse menawarkan opsi bagi pelanggan untuk mempersonalisasi pakaian mereka dengan pilihan warna dan desain yang beragam. UrbanHouse umumnya memasarkan produknya kepada orang dewasa berusia 18-35 tahun di kota-kota besar Kolombia.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--3\">\n<h2 id=\"tujuan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Tujuan<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"bisnis-kecil-yang-menonjol\" class=\"wp-block-heading is-style-green-line\">Bisnis kecil yang menonjol<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Setelah mengalami penurunan penjualan, pendiri UrbanHouse, Alexandra Gonz\u00e1lez Bonilla, mencari cara agar mereknya dapat tampil beda dari kompetitor dan lebih kuat membangun kehadiran di WhatsApp dengan lencana verifikasi dan fitur premium. Dengan ini, ia berharap dapat meningkatkan kepercayaan pelanggan terhadap merek dan mempermudah pengelolaan bisnisnya.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"87796a\" data-has-transparency=\"false\" style=\"--dominant-color: #87796a;\" loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"867\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse-model.jpg\" alt=\"A stylish t-shirt available for purchase on Urbanhouse's ecommerce\" class=\"wp-image-2074 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse-model.jpg 650w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse-model.jpg?resize=225,300 225w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--4\">\n<h2 id=\"solusi-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Solusi<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"dadae2\" data-has-transparency=\"false\" style=\"--dominant-color: #dadae2;\" loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"666\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_screen1.jpg\" alt=\"UrbanHouse's WhatsApp Business profile with Meta Verified badge\" class=\"wp-image-2073 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_screen1.jpg 830w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_screen1.jpg?resize=300,241 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse_screen1.jpg?resize=768,616 768w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 id=\"mendaftar-di-verifikasi-meta\" class=\"wp-block-heading is-style-green-line\">Mendaftar di Verifikasi Meta<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Verifikasi Meta untuk WhatsApp adalah layanan berlangganan dari Meta yang dirancang untuk membantu bisnis meningkatkan kredibilitas dengan pelanggan baru dan membangun kehadiran merek yang lebih kuat di WhatsApp. Pelanggan Verifikasi Meta menerima lencana verifikasi, yang nantinya meningkatkan perlindungan dari penyamaran dan dukungan akun. Selain itu, fitur premium tambahan yang disediakan mencakup kemampuan untuk membuat halaman WhatsApp kustom yang mudah ditemukan lewat pencarian web, serta dukungan multi-perangkat agar beberapa karyawan dapat merespons pelanggan secara bersamaan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Untuk membedakan mereknya di WhatsApp dan meningkatkan daya tariknya kepada pelanggan ritel maupun grosir, Gonz\u00e1lez Bonilla memilih paket Verifikasi Meta Standar, yang memberi UrbanHouse akses ke semua fitur yang telah disebutkan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Setelah sekitar sebulan digunakan, manfaatnya langsung terlihat. Kemampuan untuk mengakses akun WhatsApp UrbanHouse dari berbagai perangkat memungkinkan Gonz\u00e1lez Bonilla dan timnya merespons permintaan pelanggan lebih cepat, dari yang sebelumnya memakan waktu hingga dua jam, kini bisa secepat 15 menit dengan Verifikasi Meta. UrbanHouse juga melaporkan peningkatan percakapan dengan pelanggan setelah menambahkan lencana terverifikasi.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--5\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cDengan menggunakan Verifikasi meta adalah pengalaman yang sangat hebat. Tentu saja, ini memberi saya kesempatan untuk membangun kepercayaan pelanggan dan melanjutkan penjualan grosir yang sangat vital bagi perusahaan saya. Kami mencatat peningkatan 30% dalam percakapan dengan pelanggan, dan kemampuan untuk merespons dari berbagai perangkat memungkinkan kami merespons pelanggan hingga 87% lebih cepat dibandingkan sebelumnya.&#8221;*<\/p>\n<cite><strong>Alexandra Gonz\u00e1lez Bonilla<\/strong><br><br>Founder, UrbanHouse<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-image\"><img data-dominant-color=\"dee3e2\" data-has-transparency=\"false\" style=\"--dominant-color: #dee3e2;\" loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"963\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse.jpg\" alt=\"Profil WhatsApp Business UrbanHouse dengan katalog\" class=\"wp-image-2075 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse.jpg 550w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/urbanhouse.jpg?resize=171,300 171w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Pelanggan UrbanHouse juga menemukan perbedaannya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSeorang pelanggan yang sudah lama membeli dari saya mengatakan bahwa ini memberi saya posisi yang jauh lebih baik di pasar, dua pelanggan baru mengatakan bahwa lencana verifikasi memberi mereka lebih banyak kepercayaan, dan saya berbicara lewat telepon dengan pelanggan grosir baru yang memberi tahu saya bahwa verifikasi Meta menjadi faktor dalam keputusannya untuk melakukan pemesanan,\u201d kata Gonz\u00e1lez Bonilla. \u201cSaya merasa bahwa Verifikasi Meta telah membantu saya menghasilkan lebih banyak kepercayaan untuk perusahaan saya, meskipun masih tergolong bisnis kecil.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selain itu, Gonz\u00e1lez Bonilla bilang halaman web WhatsApp khusus sangatlah membantu. \u201cSaya membayar secara terpisah untuk meng-hosting situs lain, tetapi karena sudah terverifikasi, situs ini lebih efektif bagi bisnis saya, serta lebih mudah dan simpel untuk diakses oleh pelanggan.\u201d<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"kesuksesan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Kesuksesan<\/mark> Mereka<\/h2>\n\n\n\n<h3 id=\"kredibilitas-dan-respons-yang-meningkat\" class=\"wp-block-heading has-text-align-center\">Kredibilitas dan respons yang meningkat<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">UrbanHouse menguji Verifikasi Meta untuk WhatsApp dari 13 Mei hingga 10 Juni 2024, dan melaporkan waktu respons pelanggan yang lebih cepat, peningkatan percakapan dengan pelanggan, serta dukungan bisnis yang lebih cepat melalui WhatsApp.*<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-align-center alignwide wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--8\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cDengan Verifikasi Meta untuk WhatsApp, saya merasa perusahaan saya berada dalam posisi yang lebih baik di pasar dan dapat memberikan rasa aman lebih kepada pelanggan dengan memberi tahu mereka bahwa mereka bekerja dengan bisnis yang tepercaya dan sudah teruji.\u201d<\/p>\n<cite><strong>Alexandra Gonz\u00e1lez Bonilla<\/strong><br><br>Founder, UrbanHouse<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--9\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--10\" style=\"border-radius:25px\">\n<h2 id=\"unduh-aplikasi\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Unduh aplikasi<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Aplikasi WhatsApp Business menawarkan pengalaman pelanggan yang lebih personal agar Anda dapat menjalankan bisnis dengan lebih baik.<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f57f43f1 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image is-resized is-app-download-badge\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp.w4b\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/google-play-badge.png\" alt=\"Get it on Google Play\" style=\"width:200px;height:auto\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized is-app-download-badge\"><a href=\"https:\/\/apps.apple.com\/app\/whatsapp-business\/id1386412985\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/app-store-badge.png\" alt=\"Download on the App Store\" style=\"width:175px;height:auto\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Meningkatkan kepercayaan pelanggan menggunakan Verifikasi Meta untuk WhatsApp<\/p>\n","protected":false},"author":12,"featured_media":11412,"template":"","meta":{"wab_header_eyebrow":"Aplikasi Bisnis","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"UrbanHouse","wab_business_results":[],"wab_testimonial_quote":"\u201cDengan menggunakan Verifikasi meta adalah pengalaman yang sangat hebat. Tentu saja, ini memberi saya kesempatan untuk membangun kepercayaan pelanggan dan melanjutkan penjualan grosir yang sangat vital bagi perusahaan saya. Kami mencatat peningkatan 30% dalam percakapan dengan pelanggan, dan kemampuan untuk merespons dari berbagai perangkat memungkinkan kami merespons pelanggan hingga 87% lebih cepat dibandingkan sebelumnya.\"*","wab_testimonial_name":"Alexandra Gonz\u00e1lez Bonilla","wab_testimonial_title":"Pendiri, UrbanHouse","wab_featured_image_caption":"","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"business-size":[325],"industry":[296],"market":[560],"use-case":[],"region":[442],"business-goals":[291],"product":[313],"class_list":["post-11411","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","business-size-ukm","industry-e-commerce-amp-ritel","market-kolombia","region-amerika-latin","business-goals-penciptaan-prospek","product-aplikasi-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO 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