{"id":11688,"date":"2025-03-14T00:00:00","date_gmt":"2025-03-14T04:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/fravega\/"},"modified":"2026-04-20T15:38:13","modified_gmt":"2026-04-20T19:38:13","slug":"fravega","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/id\/resources\/success-stories\/fravega\/","title":{"rendered":"Fr\u00e1vega"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/fravegaonline\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"070109\" data-has-transparency=\"true\" style=\"--dominant-color: #070109;\" loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"153\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-logo.png\" alt=\"Logo Fr\u00e1vega\" class=\"wp-image-1154 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-logo.png 820w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-logo.png?resize=300,56 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-logo.png?resize=768,143 768w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Brand<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.facebook.com\/botmaker.io\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"5e0033\" data-has-transparency=\"true\" style=\"--dominant-color: #5e0033;\" loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"369\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/bleett-logo.png\" alt=\"Logo Bleett\" class=\"wp-image-546 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/bleett-logo.png 1080w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/bleett-logo.png?resize=300,103 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/bleett-logo.png?resize=768,262 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/bleett-logo.png?resize=1024,350 1024w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Penyedia Solusi WhatsApp Business<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"090a0b\" data-has-transparency=\"true\" style=\"--dominant-color: #090a0b;\" loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"118\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Botmaker-logo.png\" alt=\"Logo Botmaker\" class=\"wp-image-778 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Botmaker-logo.png 400w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Botmaker-logo.png?resize=300,89 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Penyedia Solusi WhatsApp Business<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"rantai-ritel-peralatan-rumah-tangga-yang-berkantor-pusat-di-argentina-ini-mengimplementasikan-pendekatan-layanan-pelanggan-baru-di-platform-whatsapp-business-dengan-bantuan-mitranya-botmaker-dan-blee\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Rantai ritel peralatan rumah tangga yang berkantor pusat di Argentina ini mengimplementasikan pendekatan layanan pelanggan baru di Platform WhatsApp Business dengan bantuan mitranya, Botmaker dan Bleet. Laporan hasilnya mencatat pendapatan meningkat 11 kali lipat dan kunjungan bulanan rata-rata meningkat 11,2 kali lipat.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-stats-grid-3-column-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<div class=\"wp-block-group alignwide wp-pattern-stats-grid-3-column-green__grid is-layout-grid wp-container-core-group-is-layout-d65a3a21 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--3\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"11\">\n\t11x<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">peningkatan pendapatan, yang dihasilkan dari pengalaman berbelanja yang dipersonalisasi di Platform WhatsApp Business*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--4\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"11\">\n\t11,2x<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">peningkatan kunjungan bulanan rata-rata, yang dihasilkan dari pengalaman berbelanja yang dipersonalisasi di Platform WhatsApp Business*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--5\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"70\">\n\t70%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">penurunan waktu tunggu pelanggan, dibandingkan dengan panggilan telepon*<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignfull has-text-align-center is-typography-preset-label-sm wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak bisa diulang secara identik. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<h2 id=\"cerita-mereka\" class=\"wp-block-heading has-text-align-center\">Cerita <mark style=\"background-color:transparent\" class=\"has-green-underline\">Mereka<\/mark><\/h2>\n\n\n\n<h3 id=\"spesialis-peralatan-rumah-tangga-di-argentina\" class=\"wp-block-heading has-text-align-center\">Spesialis peralatan rumah tangga di Argentina<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Fr\u00e1vega mengoperasikan lebih dari 100 toko di seluruh Argentina beserta situs web e-commerce andal untuk pembelian online. Berkat banyaknya lokasi serta beragam penawaran produk, Fr\u00e1vega menarik pembeli dari semua kelompok usia dan sosial ekonomi, sehingga edukasi dan bantuan produk yang bagus sangat penting untuk kesuksesan bisnisnya.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<h2 id=\"tujuan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Tujuan<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"pengalaman-berbelanja-online-yang-dipersonalisasi\" class=\"wp-block-heading is-style-green-line\">Pengalaman berbelanja online yang dipersonalisasi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Fr\u00e1vega sangat bangga akan kemampuan karyawannya menyampaikan pengetahuan produk tangan pertama yang sungguh berharga kepada para pelanggan di semua tokonya. Perusahaan ini ingin melebarkan pendekatan dipersonalisasi yang sama ke penjualan online dengan menghadirkan pengalaman berbelanja baru di WhatsApp, yang sudah menjadi aplikasi favorit pelanggan untuk menghabiskan waktu.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"9d9996\" data-has-transparency=\"false\" style=\"--dominant-color: #9d9996;\" loading=\"lazy\" decoding=\"async\" width=\"1088\" height=\"816\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-their-goal.jpg\" alt=\"An image of a phone showing how Fravega extends their customer service from outside their storefront to whatsapp\" class=\"wp-image-1155 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-their-goal.jpg 1088w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-their-goal.jpg?resize=300,225 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-their-goal.jpg?resize=768,576 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fravega-their-goal.jpg?resize=1024,768 1024w\" sizes=\"auto, (max-width: 1088px) 100vw, 1088px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--8\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cKehadiran fitur belanja yang dipersonalisasi di saluran WhatsApp Fr\u00e1vega memungkinkan kami membantu pelanggan menelusuri dan membeli produk melalui saluran berkirim pesan yang mereka pakai. Pelanggan yang berbelanja online sering butuh bantuan dan dukungan ahli, jadi pengalaman baru ini memungkinkan kami mengoptimalkan keahlian secara efisien, mempermudah pembeli menemukan, membeli, dan mendapatkan dukungan purnajual.&#8221;<\/p>\n<cite><strong>Lucas Bazan<\/strong><br><br>Head of Conversational Strategy, Fr\u00e1vega<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--9\">\n<h2 id=\"solusi-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Solusi<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A conversational &quot;personal shopper&quot; experience with Fravega via WhatsApp\" height=\"640\" style=\"aspect-ratio: 294 \/ 640;\" width=\"294\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/fravega_1.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"dukungan-pelanggan-berupa-percakapan\" class=\"wp-block-heading is-style-green-line\">Dukungan pelanggan berupa percakapan<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Untuk mencapai tujuannya, Fr\u00e1vega bermitra dengan platform berkirim pesan Botmaker dan konsultan bisnis Bleet. Lewat kemitraan ini mereka merombak pendekatan layanan pelanggan dengan mengembangkan pengalaman &#8220;personal shopper&#8221; berupa percakapan di saluran WhatsApp, yang dirancang agar pelanggan mudah menelusuri dan membeli peralatan.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--10\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cOrang-orang mengobrol dengan keluarganya di WhatsApp, mengatur rapat di WhatsApp, bahkan membahas pekerjaan rumah anak-anaknya di grup WhatsApp. Jadi, wajar sekali kalau mereka juga memakai WhatsApp untuk membeli produk, mengecek status order, atau mencari informasi peluncuran produk baru. Penetrasi WhatsApp di pasar Amerika Latin begitu tinggi, sayang sekali kalau pelaku bisnis mengabaikan potensinya sebagai saluran bisnis dan penjualan yang ampuh.&#8221;<\/p>\n<cite><strong>Tobias Noni Bernardis<\/strong><br><br>Head of Digital Business, Fr\u00e1vega<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--11\">\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A video showcasing the user journey of fravega via whatsapp\" height=\"640\" style=\"aspect-ratio: 294 \/ 640;\" width=\"294\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/fravega_2.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"perjalanan-pengguna\" class=\"wp-block-heading is-style-green-line\">Perjalanan Pengguna<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><b>Kontak<\/b>: Pembeli bisa mengakses saluran WhatsApp Fr\u00e1vega dengan mengklik tautan dari situs web, notifikasi otomatis WhatsApp, atau media sosial (selain itu, merek ini melaporkan bahwa hampir separuh traffic di WhatsApp bersifat organik). Setelah masuk ke saluran, pengguna akan melihat menu berisi pilihan untuk mengajukan bantuan pembelian, dukungan purnajual, atau layanan kredit. Atas permintaan pelanggan, Fr\u00e1vega menyediakan informasi otomatis di dalam chat mengenai stok produk, metode pembayaran, promosi, asuransi, dan garansi.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><b>Dukungan langsung<\/b>: Pelanggan juga bisa mengirim pesan kepada agen layanan langsung untuk merasakan pengalaman berbelanja personal setelah memasukkan alamat email, kategori produk yang diminati, dan deskripsi singkat permintaannya. Agen yang sedang bertugas langsung akan masuk ke dalam percakapan untuk menjawab pertanyaan dan membantu menemukan produk yang tepat untuk pelanggan. Ketika pelanggan siap membeli barang, agen tersebut menyiapkan keranjang belanja berisi produk yang akan dibeli dan membuatkan tautan pembayaran.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><b>Pembayaran<\/b>: Pelanggan bisa mengklik tautan pembayaran yang akan mengarahkan ke situs web Fr\u00e1vega. Di sini pelanggan bisa memasukkan metode pembayaran beserta perinciannya. Ini memastikan pelanggan tidak perlu memberikan informasi sensitif secara langsung kepada agen tersebut. Ketika pembelian selesai, pelanggan menerima konfirmasi pembelian dan kode pembelian yang bisa dibagikan kepada agen di WhatsApp. Perusahaan menggunakan informasi tersebut untuk melacak penjualan di situs web sebagai perbandingan dengan penjualan lewat pusat panggilan.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><b>Masukan<\/b>: Setelah menyelesaikan percakapan dengan agen langsung, pelanggan memiliki opsi untuk mengisi survei di WhatsApp guna mengevaluasi pengalamannya.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><b>Dukungan purnabeli<\/b>: Pelanggan sewaktu-waktu bisa meminta bantuan terkait pembeliannya dengan cara menelusuri informasi otomatis di saluran WhatsApp Fr\u00e1vega atau mengirim pesan ke agen layanan langsung.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-primary--12\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"kesuksesan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Kesuksesan<\/mark> Mereka<\/h2>\n\n\n\n<h3 id=\"peningkatan-pendapatan-dan-traffic\" class=\"wp-block-heading has-text-align-center\">Peningkatan pendapatan dan traffic<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Fr\u00e1vega mengukur pendapatan dan traffic dalam tiga bulan pertama implementasi pengalaman berkirim pesan yang baru (Juli-September 2024) dan melaporkan:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"8c9199\" data-has-transparency=\"false\" style=\"--dominant-color: #8c9199;\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"675\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sucursal-Fravega-Unicenter.jpg\" alt=\"An image of a Fravega company storefront with TVs on display behind tall glass walls and customers walking in\" class=\"wp-image-1990 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sucursal-Fravega-Unicenter.jpg 900w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sucursal-Fravega-Unicenter.jpg?resize=300,225 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Sucursal-Fravega-Unicenter.jpg?resize=768,576 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">11x peningkatan pendapatan, yang dihasilkan dari pengalaman berbelanja yang dipersonalisasi di Platform WhatsApp Business*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">11,2x peningkatan rata-rata kunjungan bulanan, yang dihasilkan dari pengalaman berbelanja yang dipersonalisasi di Platform WhatsApp Business*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">70% penurunan waktu tunggu pelanggan, dibandingkan dengan panggilan telepon*<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center alignwide wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak bisa diulang secara identik. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--13\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--14\" style=\"border-radius:25px\">\n<h2 id=\"memulai-bersama-mitra\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Memulai Bersama Mitra<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Mitra Platform WhatsApp Business bisa membantu Anda merencanakan, membangun, dan mengintegrasikan WhatsApp sebagai saluran untuk terhubung dengan nasabah.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Cari mitra<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Meningkatkan pendapatan dan traffic dengan personalisasi pengalaman berbelanja<\/p>\n","protected":false},"author":12,"featured_media":11689,"template":"","meta":{"wab_header_eyebrow":"Platform Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Fr\u00e1vega","wab_business_results":null,"wab_testimonial_quote":"\u201cKehadiran fitur belanja yang dipersonalisasi di saluran WhatsApp Fr\u00e1vega memungkinkan kami membantu pelanggan menelusuri dan membeli produk melalui saluran berkirim pesan yang mereka pakai. Pelanggan yang berbelanja online sering butuh bantuan dan dukungan ahli, jadi pengalaman baru ini memungkinkan kami mengoptimalkan keahlian secara efisien, mempermudah pembeli menemukan, membeli, dan mendapatkan dukungan purnajual.\"","wab_testimonial_name":"Lucas Bazan","wab_testimonial_title":"Kepala Strategi Percakapan, Fr\u00e1vega","wab_featured_image_caption":"","wab_content_expires":"2028-04-29 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