{"id":12822,"date":"2026-02-27T00:00:00","date_gmt":"2026-02-27T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/bordinhon-moveis\/"},"modified":"2026-04-30T17:10:30","modified_gmt":"2026-04-30T21:10:30","slug":"bordinhon-moveis","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/id\/resources\/success-stories\/bordinhon-moveis\/","title":{"rendered":"Bordinhon M\u00f3veis"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/bordinhonmoveis\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"f7f6e6\" data-has-transparency=\"false\" style=\"--dominant-color: #f7f6e6;\" loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"1024\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg\" alt=\"Logo Bordinhon M\u00f3veis\" class=\"wp-image-1466 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg 1406w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg?resize=150,150 150w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg?resize=300,300 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg?resize=768,768 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Logo-Bordinhon-Rede-Social.jpg?resize=1024,1024 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Brand<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"peritel-furnitur-kecil-asal-brasil-ini-memakai-business-ai-di-whatsapp-untuk-secara-langsung-menanggapi-semua-percakapan-dengan-pelanggan-baru-pendekatan-ini-meningkatkan-interaksi-prapenjualan-denga\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Peritel furnitur kecil asal Brasil ini memakai Business AI di WhatsApp untuk secara langsung menanggapi semua percakapan dengan pelanggan baru. Pendekatan ini meningkatkan interaksi prapenjualan dengan mengumpulkan informasi pelanggan secara tepat waktu, menyarankan item langsung dari katalog produk, membantu proses pengambilan keputusan pembelian, serta mengirim tindak lanjut yang dipersonalisasi kepada para shopper yang berminat.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"cerita-mereka\" class=\"wp-block-heading has-text-align-center\">Cerita <mark style=\"background-color:transparent\" class=\"has-green-underline\">Mereka<\/mark><\/h2>\n\n\n\n<h3 id=\"furnitur-berkualitas-tinggi-produksi-lokal\" class=\"wp-block-heading has-text-align-center\">Furnitur berkualitas tinggi produksi lokal<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Bordinhon M\u00f3veis adalah toko furnitur yang berlokasi di Rodeiro, Minas Gerais, Brasil, sebuah wilayah yang sudah lama dikenal sebagai penghasil furnitur berkualitas tinggi. Bordinhon M\u00f3veis dimiliki pasangan suami-istri Bruno dan Priscila Bordinhon, yang punya kemampuan mumpuni dalam memperoleh bahan baku berkualitas tinggi langsung dari pusat-pusat manufaktur terkemuka di Brasil untuk menciptakan dan menjual furnitur keren yang awet, serta menunjukkan keahlian pengerjaan yang luar biasa.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--3\">\n<h2 id=\"tujuan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Tujuan<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"layanan-pribadi-berskala-besar\" class=\"wp-block-heading is-style-green-line\">Layanan pribadi berskala besar<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pengalaman pelanggan sangat penting bagi Bordinhons, dan mereka memprioritaskan menanggapi setiap pertanyaan secara personal via WhatsApp, obrolan langsung, dan akun media sosialnya. Seiring pertumbuhan bisnis dalam beberapa tahun terakhir, minat pelanggan terhadap Bordinhon M\u00f3veis juga meningkat signifikan. Menanggapi setiap pelanggan secara tepat waktu menjadi lebih sulit. Pasangan ini menghabiskan waktu hingga larut malam untuk menjawab pertanyaan dari pelanggan baru tentang stok, harga, bahan, dan masih banyak lagi. Mereka berusaha menanggapi dengan cepat dan efisien, sekaligus meluangkan lebih banyak waktu untuk mengembangkan bisnis dan menjaga hubungan dengan pelanggan setia.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"8e7f6f\" data-has-transparency=\"false\" style=\"--dominant-color: #8e7f6f;\" loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg\" alt=\"A Bordinhon M\u00f3veis show room\" class=\"wp-image-283 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg 1200w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg?resize=150,150 150w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg?resize=300,300 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg?resize=768,768 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182424.jpg?resize=1024,1024 1024w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--4\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cBusiness AI di WhatsApp mempelajari cara kami bekerja dan berjualan, membantu kami menghemat waktu untuk fokus pada hal lain. Layanan ini terasa natural sehingga banyak pelanggan merasa seperti sedang berbicara dengan manusia.\u201d<\/p>\n<cite><strong>Bruno Bordinhon,<\/strong><br><br>Owner, Bordinhon M\u00f3veis<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--5\">\n<h2 id=\"solusi-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Solusi<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;BordinhonMu0026#xF3;veis_TheirSolution_Video&quot;}\" data-wab-video-name=\"A video of Bordinhon M\u00f3veis interacting with customers on WhatsApp\" height=\"1280\" style=\"aspect-ratio: 588 \/ 1280;\" width=\"588\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/bordinhon-moveis.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"business-ai-untuk-pemilik-bisnis-yang-sibuk\" class=\"wp-block-heading is-style-green-line\">Business AI untuk pemilik bisnis yang sibuk<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bordinhon M\u00f3veis mengonfigurasi Business AI di WhatsApp agar otomatis menanggapi setiap percakapan yang masuk dari pelanggan baru. Business AI mampu mengumpulkan informasi dari shopper yang berminat, menyarankan furnitur dari katalog produk, dan membantu pelanggan dalam mengambil keputusan pembelian. Pada Februari 2026, Business AI mengelola 15-20 kontak pelanggan setiap hari, memberikan tanggapan langsung, dan menyaring prospek yang memerlukan tindak lanjut langsung dari tim penjualan. Karyawan bisa bergabung dalam percakapan kapan saja untuk memberikan layanan manual, yang terbukti sangat berguna saat membuatkan penawaran biaya pengiriman yang rumit.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"kesuksesan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Kesuksesan<\/mark> Mereka<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"lebih-banyak-waktu-untuk-prioritas-lain\" class=\"wp-block-heading is-style-green-line\">Lebih banyak waktu untuk prioritas lain<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bordinhons mengatakan bahwa Business AI di WhatsApp terintegrasi secara mulus dengan situs web dan katalog produknya, yang mencakup lebih dari 100 variasi produk. Integrasi ini memudahkan mengajari Business AI apa saja yang harus ditampilkan dan bagaimana berinteraksi dengan pelanggan. Seiring berjalannya waktu, mereka melihat adanya peningkatan dan adaptasi dalam cara Business AI menangani percakapan. Calon pelanggan baru bisa berinteraksi dengan perusahaan sesuai nilai-nilai kecepatan dan keramahan yang dipegang Bordinhon M\u00f3veis, sementara Bruno dan Priscila punya lebih banyak waktu untuk fokus pada prioritas bisnis lainnya.*<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"787982\" data-has-transparency=\"false\" style=\"--dominant-color: #787982;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"831\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182623.jpg\" alt=\"A picture of a sofa and coffee table from Bordinhon M\u00f3veis\" class=\"wp-image-284 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182623.jpg 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182623.jpg?resize=300,243 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/20260220_182623.jpg?resize=768,623 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--7\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cBagi saya, nilai terbesarnya adalah kemampuan menyediakan layanan 24 jam tanpa mengurangi kualitas atau sentuhan manusia. Dulu, kami harus bergadang karena menjawab pesan dari pelanggan. Sekarang, kami bisa beristirahat karena semua urusan sudah ditangani.\u201d<\/p>\n<cite><strong>Bruno Bordinhon,<\/strong><br><br>Owner, Bordinhon M\u00f3veis<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--8\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--9\" style=\"border-radius:25px\">\n<h2 id=\"memulai-bersama-mitra\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Memulai Bersama Mitra<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Mitra Platform WhatsApp Business bisa membantu Anda merencanakan, membangun, dan mengintegrasikan WhatsApp sebagai saluran untuk terhubung dengan nasabah.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Cari mitra<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Menggunakan Business AI di WhatsApp untuk secara otomatis menanggapi pertanyaan pelanggan dengan sentuhan pribadi<\/p>\n","protected":false},"author":12,"featured_media":12823,"template":"","meta":{"wab_header_eyebrow":"Platform Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Bordinhon M\u00f3veis","wab_business_results":[],"wab_testimonial_quote":"\u201cBusiness AI di WhatsApp mempelajari cara kami bekerja dan berjualan, membantu kami menghemat waktu untuk fokus pada hal lain. Layanan ini terasa natural sehingga banyak pelanggan merasa seperti sedang berbicara dengan manusia.\u201d","wab_testimonial_name":"Bruno Bordinhon,","wab_testimonial_title":"Pemilik, Bordinhon M\u00f3veis","wab_featured_image_caption":"","wab_content_expires":"2028-04-29 21:10:30","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"market":[580],"product":[313],"business-goals":[290],"use-case":[316],"region":[442],"business-size":[325],"industry":[296],"class_list":["post-12822","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","market-brasil","product-aplikasi-whatsapp-business","business-goals-interaksi","use-case-layanan-pelanggan","region-amerika-latin","business-size-ukm","industry-e-commerce-amp-ritel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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