{"id":12838,"date":"2026-02-23T00:00:00","date_gmt":"2026-02-23T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/tec-auto-trafo\/"},"modified":"2026-04-30T17:11:23","modified_gmt":"2026-04-30T21:11:23","slug":"tec-autotrafo","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/id\/resources\/success-stories\/tec-autotrafo\/","title":{"rendered":"Tec Auto-trafo"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/tec.auto.trafo\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"a1a5ca\" data-has-transparency=\"false\" style=\"--dominant-color: #a1a5ca;\" loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"1024\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg\" alt=\"Logo Tec Auto-trafo\" class=\"wp-image-1475 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg 1067w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg?resize=150,150 150w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg?resize=300,300 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg?resize=768,767 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/LOGO-TEC-AUTO-TRAFO-1-.jpeg?resize=1024,1024 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Brand<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"meskipun-pemilik-bisnis-kecil-luciano-do-nascimento-sebelumnya-tidak-memiliki-pengalaman-dengan-ai-ia-bisa-dengan-mudah-mengimplementasikan-business-ai-di-whatsapp-untuk-menanggapi-pertanyaan-klien-d\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Meskipun pemilik bisnis kecil Luciano do Nascimento sebelumnya tidak memiliki pengalaman dengan AI, ia bisa dengan mudah mengimplementasikan Business AI di WhatsApp untuk menanggapi pertanyaan klien dan prospek baru kapan saja sepanjang hari. Business AI memberikan tanggapan otomatis dan tanpa hambatan terhadap pertanyaan pelanggan sehingga memberinya lebih banyak waktu untuk mengerjakan proyek lain sehingga bisnisnya bisa memberikan sampai 6x lebih banyak penawaran proyek setiap harinya.*<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-stats-grid-2-column-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<div class=\"wp-block-group alignwide wp-pattern-stats-grid-2-column-green__grid is-layout-grid wp-container-core-group-is-layout-d65a3a21 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--3\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"6\">\n\t6x<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">estimasi pertumbuhan harian dalam penawaran proyek berkat kemampuan menangani beberapa percakapan pelanggan sekaligus*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--4\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"90\">\n\t90%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">dari semua interaksi pelanggan dikelola oleh Business AI di WhatsApp*<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignfull has-text-align-center is-typography-preset-label-sm wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--5\">\n<h2 id=\"cerita-mereka\" class=\"wp-block-heading has-text-align-center\">Cerita <mark style=\"background-color:transparent\" class=\"has-green-underline\">Mereka<\/mark><\/h2>\n\n\n\n<h3 id=\"layanan-yang-sangat-terspesialisasi\" class=\"wp-block-heading has-text-align-center\">Layanan yang sangat terspesialisasi<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Tec Auto-trafo adalah bisnis keluarga yang berlokasi di S\u00e3o Jos\u00e9 do Rio Preto yang berspesialisasi dalam produksi dan perawatan transformator listrik untuk proyek energi surya. Mengingat sifat produk yang sangat teknis, diperlukan waktu dan keahlian untuk menangani setiap pertanyaan pelanggan baru.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<h2 id=\"tujuan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Tujuan<\/mark> mereka<\/h2>\n\n\n\n<h3 id=\"meningkatkan-skala-dukungan-pelanggan\" class=\"wp-block-heading has-text-align-center\">Meningkatkan skala dukungan pelanggan<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Dengan jadwal yang padat dan staf yang sedikit, pemilik sekaligus operator Luciano do Nascimiento tidak bisa merespons setiap pertanyaan prospek baru dan klien secara pribadi, terutama yang masuk di luar jam kerja.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--7\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cSebelum pakai Business AI, saya menghabiskan banyak waktu di telepon untuk menangani pertanyaan pelanggan. Kini, AI menangani beberapa klien sekaligus, sesuatu yang tidak bisa saya lakukan sebelumnya. Waktu yang saya hemat dengan menggunakan Business AI memungkinkan saya berfokus dalam membuat lebih banyak proyek dan menayangkan iklan di Instagram dan Facebook.\u201d<\/p>\n<cite><strong>Luciano do Nascimento<\/strong><br><br>Owner, Tec Auto-trafo<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--8\">\n<h2 id=\"solusi-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Solusi<\/mark> mereka<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A WhatsApp customer service conversation from Tec Auto-trafo\" data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;TectAutoTrafo_Hero_Video&quot;}\" height=\"1280\" style=\"aspect-ratio: 588 \/ 1280;\" width=\"588\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/tec-autotrafo_2.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"layanan-pelanggan-ai-24-jam-non-stop\" class=\"wp-block-heading is-style-green-line\">Layanan pelanggan AI 24 jam non-stop<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Meskipun tidak pernah menggunakan AI sebelumnya, Nascimiento bisa dengan mudah mengintegrasikan Business AI di WhatsApp ke dalam proses interaksi klien untuk mempermudah pertanyaan teknis dan memberikan penawaran proyek bagi pelanggan baru. Nascimiento mengonfigurasi Business AI untuk menanggapi dengan pendekatan pribadinya terhadap layanan pelanggan, yang membantu membuat interaksi terasa autentik dan alami. Pelanggan menerima tanggapan otomatis dan tanpa hambatan dari Business AI kapan saja sepanjang hari, dan Nascimiento bisa menggunakan lebih banyak waktu untuk mengerjakan tugas penting lainnya, seperti pengembangan proyek dan marketing. Percakapan yang paling rumit akan diserahkan ke anggota tim untuk dukungan lebih lanjut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kemampuan mengelola beberapa percakapan sekaligus memungkinkan Tec Auto-trafo untuk memberikan lebih banyak penawaran proyek, dari 2-3 menjadi 15-20 setiap hari, yang berpotensi meningkatkan potensi pendapatannya. Nascimento mengatakan bahwa ia rutin melakukan penyesuaian pada Business AI untuk memastikan tanggapannya akurat dan relevan.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-gray has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-light-gray--9\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"kesuksesan-mereka\" class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:transparent\" class=\"has-green-underline\">Kesuksesan<\/mark> Mereka<\/h2>\n\n\n\n<h3 id=\"komunikasi-pelanggan-yang-lebih-efisien\" class=\"wp-block-heading has-text-align-center\">Komunikasi pelanggan yang lebih efisien<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Selama periode uji coba dua bulan (30 November 2025-29 Januari 2026), Tec Auto-trafo melaporkan:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"84817e\" data-has-transparency=\"false\" style=\"--dominant-color: #84817e;\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/TEC-AUTO4.jpeg\" alt=\"Picture of electrical transformer with the name Tec Auto-trafo on the label\" class=\"wp-image-2009 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/TEC-AUTO4.jpeg 800w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/TEC-AUTO4.jpeg?resize=300,200 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/TEC-AUTO4.jpeg?resize=768,513 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">6x estimasi pertumbuhan harian dalam penawaran proyek berkat kemampuan menangani beberapa percakapan pelanggan sekaligus*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">90% dari semua interaksi pelanggan dikelola oleh Business AI di WhatsApp*<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center alignwide wp-block-paragraph\"><em>*Hasil dilaporkan sendiri dan tidak dapat diidentifikasi berulang. Pada umumnya, setiap hasil yang diharapkan akan berbeda.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--10\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cBusiness AI menanggapi seolah-olah itu saya, memberikan informasi yang akurat, dan memastikan pelanggan merasa diperhatikan, bahkan saat saya tidak ada.\u201d<\/p>\n<cite><strong>Luciano do Nascimento<\/strong><br><br>Owner, Tec Auto-trafo<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--11\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--12\" style=\"border-radius:25px\">\n<h2 id=\"memulai-bersama-mitra\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Memulai Bersama Mitra<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Mitra Platform WhatsApp Business bisa membantu Anda merencanakan, membangun, dan mengintegrasikan WhatsApp sebagai saluran untuk terhubung dengan nasabah.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Cari mitra<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mengubah interaksi pelanggan dengan Business AI di WhatsApp<\/p>\n","protected":false},"author":13,"featured_media":12839,"template":"","meta":{"wab_header_eyebrow":"Platform Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Tec Auto-trafo","wab_business_results":null,"wab_testimonial_quote":"\u201cSebelum pakai Business AI, saya menghabiskan banyak waktu di telepon untuk menangani pertanyaan pelanggan. Kini, AI menangani beberapa klien sekaligus, sesuatu yang tidak bisa saya lakukan sebelumnya. Waktu yang saya hemat dengan menggunakan Business AI memungkinkan saya berfokus dalam membuat lebih banyak proyek dan menayangkan iklan di Instagram dan Facebook.\u201d","wab_testimonial_name":"Luciano do Nascimento","wab_testimonial_title":"Pemilik, Tec Auto-trafo","wab_featured_image_caption":"","_featured_video_id":4893,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"business-size":[325],"industry":[297],"market":[559],"use-case":[316],"region":[315],"business-goals":[291],"product":[312],"class_list":["post-12838","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","business-size-ukm","industry-pendidikan","market-india","use-case-layanan-pelanggan","region-asia-pasifik","business-goals-penciptaan-prospek","product-platform-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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