{"id":7946,"date":"2026-03-29T20:26:00","date_gmt":"2026-03-30T00:26:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/confianca-e-seguranca\/"},"modified":"2026-04-30T02:47:01","modified_gmt":"2026-04-30T06:47:01","slug":"trust-and-safety","status":"publish","type":"page","link":"https:\/\/whatsappbusiness.com\/pt-br\/trust-and-safety\/","title":{"rendered":"Confian\u00e7a e seguran\u00e7a"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-dark-green wp-pattern-hero-text-only has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-dark-green--1\">\n<div class=\"wp-block-group alignwide wp-pattern-hero-text-only__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-d03b967c wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-26157a64 wp-block-group-is-layout-flex\">\n<h1 id=\"confianca-e-seguranca\" class=\"wp-block-heading is-typography-preset-heading-1 has-brand-green-color has-text-color\">Confian\u00e7a e seguran\u00e7a<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-1ba8f67d wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--0);padding-left:var(--wp--preset--spacing--0)\">\n<p class=\"is-typography-preset-body-lg wp-block-paragraph\">Saiba mais sobre nossas pr\u00e1ticas de privacidade, seguran\u00e7a e conformidade e entenda como a Plataforma do WhatsApp Business protege seus dados.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a data-ms=\"{&quot;creative&quot;:&quot;button&quot;,&quot;creative_detail&quot;:&quot;LearnMore_LearnMore_Hero_Button&quot;}\" class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/whatsappbusiness.com\/pt-br\/learn-more\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-centered-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"desenvolvida-para-oferecer-privacidade-e-seguranca-de-dados\" class=\"wp-block-heading has-text-align-left is-typography-preset-heading-2\" style=\"margin-bottom:var(--wp--preset--spacing--32-56)\">Desenvolvida para oferecer privacidade e seguran\u00e7a de dados<\/h2>\n\n\n\n<h3 id=\"privacidade\" class=\"wp-block-heading\">Privacidade<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Todas as mensagens do WhatsApp, inclusive as mensagens trocadas entre pessoas e empresas, s\u00e3o protegidas pelo mesmo protocolo de criptografia Signal, l\u00edder no mercado, que protege as mensagens desde antes de serem enviadas at\u00e9 serem entregues aos destinat\u00e1rios.<\/p>\n\n\n\n<h3 id=\"seguranca\" class=\"wp-block-heading\">Seguran\u00e7a<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Plataforma do WhatsApp Business \u00e9 protegida por uma combina\u00e7\u00e3o de pessoas, processos e sistemas de tecnologia de seguran\u00e7a que mant\u00eam os dados dos clientes privados e seguros. A API de Nuvem \u00e9 hospedada pela Meta, que usa a abordagem de <a href=\"https:\/\/about.fb.com\/news\/2019\/01\/designing-security-for-billions\" target=\"_blank\" rel=\"noreferrer noopener\" data-creative-detail=\"FBDesigningSecurityBillions_DefenseInDepth_Security_InlineLink\" data-creative-type=\"link\" data-ms=\"{&quot;creative&quot;:&quot;link&quot;,&quot;creative_detail&quot;:&quot;FBDesigningSecurityBillions_DefenseInDepth_Security_InlineLink&quot;}\">defesa em profundidade<\/a>. Isso significa que usamos diversas prote\u00e7\u00f5es em camada para garantir que estamos impedindo e solucionando as vulnerabilidades do nosso c\u00f3digo de diversos \u00e2ngulos. Proteger os dados dos clientes \u00e9 muito importante para n\u00f3s, e desenvolvemos a API em nuvem pensando sempre na sua seguran\u00e7a.<\/p>\n\n\n\n<h3 id=\"certificacoes\" class=\"wp-block-heading\">Certifica\u00e7\u00f5es<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A API em nuvem tem a certifica\u00e7\u00e3o SOC 2 e mant\u00e9m uma governan\u00e7a r\u00edgida, garantindo que os dados sejam tratados da maneira adequada. Tamb\u00e9m fazemos testes de intrus\u00e3o regulares e registramos nossos controles usando o question\u00e1rio &#8220;Consensus Assessments Initiative&#8221; da Cloud Security Alliance.<\/p>\n\n\n\n<h3 id=\"conformidade\" class=\"wp-block-heading\">Conformidade<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Meta leva a prote\u00e7\u00e3o dos dados e a privacidade das pessoas muito a s\u00e9rio e tem o compromisso de continuar em conformidade com as leis de prote\u00e7\u00e3o de dados. A Plataforma do WhatsApp Business permite que nossos clientes continuem cumprindo com suas obriga\u00e7\u00f5es de acordo com o Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD). A Meta cumpre todos os requisitos legais, regulamentares e do setor, bem como as boas pr\u00e1ticas do setor. <a href=\"https:\/\/www.facebook.com\/business\/news\/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr\" target=\"_blank\" rel=\"noreferrer noopener\" data-creative-detail=\"FBFacebooksCommitmentToDataProtectionAndPrivacyInComplianceWithTheGDPR_SeeMore_Compliance_InlineLink\" data-creative-type=\"link\" data-ms=\"{&quot;creative&quot;:&quot;link&quot;,&quot;creative_detail&quot;:&quot;FBFacebooksCommitmentToDataProtectionAndPrivacyInComplianceWithTheGDPR_SeeMore_Compliance_InlineLink&quot;}\">Saiba mais.<\/a><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-light-green--3\" style=\"padding-top:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--0)\">\n<div class=\"wp-block-group alignwide is-style-surface-light-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-light-green--4\" style=\"border-radius:25px\">\n<h2 id=\"recursos-adicionais\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 is-typography-preset-heading-2\">Recursos adicionais<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/whatsappbusiness.com\/pt-br\/resources\/faq\/\">Perguntas frequentes sobre privacidade<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.facebook.com\/business\/f\/549322723470743\" target=\"_blank\" rel=\"noreferrer noopener\">Artigo t\u00e9cnico sobre seguran\u00e7a<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-arrow-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/status.fb.com\/whatsapp-business-api\" target=\"_blank\" rel=\"noreferrer noopener\">Status e disponibilidade<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Confian\u00e7a e seguran\u00e7a Saiba mais sobre nossas pr\u00e1ticas de privacidade, seguran\u00e7a e conformidade e entenda como a Plataforma do WhatsApp Business protege seus dados. Desenvolvida para oferecer privacidade e seguran\u00e7a de dados Privacidade Todas as mensagens do WhatsApp, inclusive as mensagens trocadas entre pessoas e empresas, s\u00e3o protegidas pelo mesmo protocolo de criptografia Signal, l\u00edder [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":5054,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wab_page_header_cta_text":"","wab_page_header_cta_url":"","footnotes":""},"class_list":["post-7946","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Confian\u00e7a e seguran\u00e7a | WhatsApp for Business<\/title>\n<meta name=\"description\" content=\"Saiba mais sobre nossas pr\u00e1ticas de privacidade, seguran\u00e7a e conformidade e entenda como a Plataforma do WhatsApp Business protege seus dados. 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