{"id":12412,"date":"2025-10-29T00:00:00","date_gmt":"2025-10-29T04:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/banco-ciudad\/"},"modified":"2026-04-30T16:56:33","modified_gmt":"2026-04-30T20:56:33","slug":"banco-ciudad","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/pt-br\/resources\/success-stories\/banco-ciudad\/","title":{"rendered":"Banco Ciudad"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/bancociudd\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"e9f2f8\" data-has-transparency=\"false\" style=\"--dominant-color: #e9f2f8;\" loading=\"lazy\" decoding=\"async\" height=\"438\" width=\"1024\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png\" alt=\"Logotipo do Banco Ciudad.\" class=\"wp-image-1363 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png 4000w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png?resize=300,128 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png?resize=768,329 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png?resize=1024,438 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png?resize=1536,657 1536w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/imagen-cabecera-1-.png?resize=2048,876 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marca<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"e3d7dc\" data-has-transparency=\"false\" style=\"--dominant-color: #e3d7dc;\" loading=\"lazy\" decoding=\"async\" width=\"316\" height=\"92\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.08.26-AM.png\" alt=\"Logotipo da Chattigo.\" class=\"wp-image-1878 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.08.26-AM.png 316w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.08.26-AM.png?resize=300,87 300w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Provedor de solu\u00e7\u00f5es de neg\u00f3cios do WhatsApp<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"o-banco-argentino-usou-a-plataforma-do-whatsapp-business-e-as-mensagens-de-utilidade-no-whatsapp-para-impulsionar-o-bit-seu-assistente-bancario-automatizado-tanto-para-empresas-quanto-para-pessoas-f\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">O banco argentino usou a Plataforma do WhatsApp Business e as mensagens de utilidade no WhatsApp para impulsionar o Bit, seu assistente banc\u00e1rio automatizado, tanto para empresas quanto para pessoas f\u00edsicas. Como resultado, houve um aumento das intera\u00e7\u00f5es com os clientes, uma diminui\u00e7\u00e3o de conversas de clientes com atendentes humanos e uma melhoria da pontua\u00e7\u00e3o de satisfa\u00e7\u00e3o.*<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-stats-grid-3-column-green has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<div class=\"wp-block-group alignwide wp-pattern-stats-grid-3-column-green__grid is-layout-grid wp-container-core-group-is-layout-d65a3a21 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--3\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"51\">\n\t51%<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de aumento nas intera\u00e7\u00f5es totais com clientes no WhatsApp, atribu\u00eddo \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--4\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"15\">\n\t15 pontos<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de redu\u00e7\u00e3o nos casos encaminhados a atendentes humanos, atribu\u00edda \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-surface-light-green wp-pattern-stats-card is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-09b9bc3e wp-block-group-is-layout-flex is-style-surface-light-green--5\">\n<p class=\"has-text-align-center wp-block-tenup-stats has-heading-2-font-size\" data-wp-interactive=\"tenup\/stats\" data-wp-init=\"tenup\/stats::actions.init\" data-stats-initial=\"18\">\n\t18 pontos<\/p>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-md wp-block-paragraph\">de aumento nas pontua\u00e7\u00f5es de satisfa\u00e7\u00e3o do cliente, atribu\u00eddo \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignfull has-text-align-center is-typography-preset-label-sm wp-block-paragraph\"><em>*Os resultados foram divulgados pela empresa e n\u00e3o podem ser repetidos de forma identific\u00e1vel. Em geral, os resultados individuais esperados ser\u00e3o diferentes.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--6\">\n<h2 id=\"o-story\" class=\"wp-block-heading has-text-align-center\">O <mark style=\"background-color:transparent\" class=\"has-green-underline\">story<\/mark><\/h2>\n\n\n\n<h3 id=\"compromisso-com-a-inovacao\" class=\"wp-block-heading has-text-align-center\">Compromisso com a inova\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">O Banco Ciudad, com sede na Argentina, demonstra seu compromisso com a inclus\u00e3o financeira e a inova\u00e7\u00e3o tecnol\u00f3gica ao complementar os servi\u00e7os das suas ag\u00eancias f\u00edsicas com suporte digital 24 horas por dia, 7 dias por semana.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<h2 id=\"a-meta-de\" class=\"wp-block-heading has-text-align-center\">A meta de <mark style=\"background-color:transparent\" class=\"has-green-underline\"><\/mark><\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"servicos-bancarios-personalizados\" class=\"wp-block-heading is-style-green-line\">Servi\u00e7os banc\u00e1rios personalizados<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para oferecer servi\u00e7os personalizados a empresas e pessoas f\u00edsicas e atender \u00e0 demanda cada vez maior de engajamento digital, o Banco Ciudad estabeleceu uma parceria com a Chattigo, Parceira de Neg\u00f3cios da Meta, com o objetivo de desenvolver o assistente banc\u00e1rio automatizado Bit, que pode ser acessado no WhatsApp.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"858a91\" data-has-transparency=\"false\" style=\"--dominant-color: #858a91;\" loading=\"lazy\" decoding=\"async\" width=\"1056\" height=\"1410\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.15.31-AM.png\" alt=\"The Bit logo.\" class=\"wp-image-1879 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.15.31-AM.png 1056w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.15.31-AM.png?resize=225,300 225w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.15.31-AM.png?resize=768,1025 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Screenshot-2025-09-12-at-11.15.31-AM.png?resize=767,1024 767w\" sizes=\"auto, (max-width: 1056px) 100vw, 1056px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--8\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cO Bit se tornou um recurso estrat\u00e9gico para o futuro do Banco Ciudad, gra\u00e7as ao canal do WhatsApp. Com ele, o banco passou a oferecer aos clientes uma experi\u00eancia mais pr\u00f3xima, imediata e altamente personalizada. O sucesso do banco est\u00e1 na sua melhoria cont\u00ednua e na constante inova\u00e7\u00e3o integrada com o WhatsApp. Buscamos nos adaptar rapidamente \u00e0s necessidades dos clientes e tornar suas vidas mais f\u00e1ceis de forma sustent\u00e1vel.\u201d<\/p>\n<cite><strong>Pablo Llobet<\/strong><br><br>Customer Experience Manager, Banco Ciudad<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--9\">\n<h2 id=\"a-solucao\" class=\"wp-block-heading has-text-align-center\">A <mark style=\"background-color:transparent\" class=\"has-green-underline\">solu\u00e7\u00e3o<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"The Bit user experience on a mobile phone.\" height=\"848\" style=\"aspect-ratio: 384 \/ 848;\" width=\"384\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/banco-ciudad.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"suporte-por-mensagens-automaticas\" class=\"wp-block-heading is-style-green-line\">Suporte por mensagens autom\u00e1ticas<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ao enviar uma mensagem para o Bit diretamente na Plataforma do WhatsApp Business, empresas e pessoas f\u00edsicas podem acessar mais de 60 servi\u00e7os para a conta. Os servi\u00e7os automatizados do Bit incluem agendamento e gerenciamento de hor\u00e1rios para atendimento, ativa\u00e7\u00e3o do cart\u00e3o de cr\u00e9dito, rastreamento da entrega do cart\u00e3o, verifica\u00e7\u00e3o de saldo, perguntas sobre transa\u00e7\u00f5es e reclama\u00e7\u00f5es de clientes. Os clientes tamb\u00e9m podem pedir para conversar com um atendente humano, caso o pedido exija mais ajuda.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--10\">\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-right is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-image\"><img data-dominant-color=\"b8ccd1\" data-has-transparency=\"false\" style=\"--dominant-color: #b8ccd1;\" loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"828\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Banco-Ciudad-Whatsapp-screenshot.jpg\" alt=\"Imagem da experi\u00eancia ao usar o Bit em um celular.\" class=\"wp-image-480 not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Banco-Ciudad-Whatsapp-screenshot.jpg 375w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/Banco-Ciudad-Whatsapp-screenshot.jpg?resize=136,300 136w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, a equipe envia mensagens de utilidade no WhatsApp como um componente fundamental da estrat\u00e9gia de suporte. O Banco Ciudad usa as mensagens de utilidade para enviar esclarecimentos sobre ativa\u00e7\u00e3o da conta, mensagens de recupera\u00e7\u00e3o de servi\u00e7os, notifica\u00e7\u00f5es sobre atraso no suporte, lembretes para a retirada do cart\u00e3o, lembretes de pagamento, atualiza\u00e7\u00f5es do status de transa\u00e7\u00f5es e pesquisas com clientes. Essas mensagens s\u00e3o personalizadas e incluem detalhes contextuais claros, al\u00e9m de bot\u00f5es de chamada para a a\u00e7\u00e3o que ajudam os clientes a dar andamento ao processo para receber mais informa\u00e7\u00f5es ou resolver o problema.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-primary--11\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"o-sucesso\" class=\"wp-block-heading has-text-align-center\">O <mark style=\"background-color:transparent\" class=\"has-green-underline\">sucesso<\/mark><\/h2>\n\n\n\n<h3 id=\"melhor-automacao-e-maior-pontuacao-de-satisfacao-do-cliente\" class=\"wp-block-heading has-text-align-center\">Melhor automa\u00e7\u00e3o e maior pontua\u00e7\u00e3o de satisfa\u00e7\u00e3o do cliente<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">O Banco Ciudad e a Chattigo mensuraram o desempenho do Bit durante um per\u00edodo de cinco meses (1\u00ba de janeiro a 8 de junho de 2025) e relataram os seguintes resultados:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"9a9d9f\" data-has-transparency=\"false\" style=\"--dominant-color: #9a9d9f;\" loading=\"lazy\" decoding=\"async\" width=\"3942\" height=\"3456\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG\" alt=\"A Banco Ciudad branch.\" class=\"wp-image-1113 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG 3942w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG?resize=300,263 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG?resize=768,673 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG?resize=1024,898 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG?resize=1536,1347 1536w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/fachadas02.JPG?resize=2048,1796 2048w\" sizes=\"auto, (max-width: 3942px) 100vw, 3942px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">51% de aumento nas intera\u00e7\u00f5es totais com clientes no WhatsApp, atribu\u00eddo \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">15 pontos de redu\u00e7\u00e3o nos casos encaminhados a atendentes humanos, atribu\u00edda \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/li>\n\n\n\n<li class=\"wp-block-list-item\">18 pontos de aumento nas pontua\u00e7\u00f5es de satisfa\u00e7\u00e3o do cliente, atribu\u00eddo \u00e0 Plataforma do WhatsApp Business e \u00e0s mensagens de utilidade no WhatsApp*<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center alignwide wp-block-paragraph\"><em>*Os resultados foram divulgados pela empresa e n\u00e3o podem ser repetidos de forma identific\u00e1vel. Em geral, os resultados individuais esperados ser\u00e3o diferentes.<\/em><\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--12\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--13\" style=\"border-radius:25px\">\n<h2 id=\"comece-sua-jornada-com-um-parceiro\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Comece sua jornada com um parceiro<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Os parceiros da Plataforma do WhatsApp Business podem ajudar voc\u00ea a planejar, criar e integrar o WhatsApp como um canal para se conectar com seus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Encontrar um parceiro<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Automatizando servi\u00e7os banc\u00e1rios e melhorando a satisfa\u00e7\u00e3o do cliente com a Plataforma do WhatsApp Business e as mensagens de utilidade no WhatsApp<\/p>\n","protected":false},"author":12,"featured_media":12413,"template":"","meta":{"wab_header_eyebrow":"Plataforma do WhatsApp Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Banco Ciudad","wab_business_results":null,"wab_testimonial_quote":"\u201cO Bit se tornou um recurso estrat\u00e9gico para o futuro do Banco Ciudad, gra\u00e7as ao canal do WhatsApp. Com ele, o banco passou a oferecer aos clientes uma experi\u00eancia mais pr\u00f3xima, imediata e altamente personalizada. O sucesso do banco est\u00e1 na sua melhoria cont\u00ednua e na constante inova\u00e7\u00e3o integrada com o WhatsApp. Buscamos nos adaptar rapidamente \u00e0s necessidades dos clientes e tornar suas vidas mais f\u00e1ceis de forma sustent\u00e1vel.\u201d","wab_testimonial_name":"Pablo Llobet","wab_testimonial_title":"Gerente de experi\u00eancia do cliente, Banco Ciudad","wab_featured_image_caption":"","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"business-size":[361],"industry":[451],"market":[584],"use-case":[456],"region":[437],"business-goals":[],"product":[364],"class_list":["post-12412","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","business-size-pme","industry-servicos-financeiros","market-argentina","use-case-mensagens-de-utilidade","region-america-latina","product-plataforma-do-whatsapp-business"],"yoast_head":"<!-- This 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