{"id":12720,"date":"2025-01-29T00:00:00","date_gmt":"2025-01-29T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/albor-arte-mx\/"},"modified":"2026-04-30T17:07:40","modified_gmt":"2026-04-30T21:07:40","slug":"albor-arte-mx","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/pt-br\/resources\/success-stories\/albor-arte-mx\/","title":{"rendered":"Albor Arte Mx"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/albor.artemx\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"1b080f\" data-has-transparency=\"true\" style=\"--dominant-color: #1b080f;\" loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"139\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/AlborArteMX_Logo.png\" alt=\"Logotipo da Albor Arte MX.\" class=\"wp-image-395 has-transparency\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marca<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"a-proprietario-veronica-guevara-usou-a-business-ai-no-whatsapp-para-interagir-com-clientes-24-horas-por-dia-7-dias-por-semana-e-responder-imediatamente-a-perguntas-frequentes-a-empresaria-relata-que\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">A propriet\u00e1rio Ver\u00f3nica Guevara usou a Business AI no WhatsApp para interagir com clientes 24 horas por dia, 7 dias por semana e responder imediatamente a perguntas frequentes. A empres\u00e1ria relata que, gra\u00e7as \u00e0 Business AI no WhatsApp, foi poss\u00edvel reduzir em 80% o tempo usado para responder individualmente a clientes.*<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"o-story\" class=\"wp-block-heading has-text-align-center\">O <mark style=\"background-color:transparent\" class=\"has-green-underline\">story<\/mark><\/h2>\n\n\n\n<h3 id=\"pecas-feitas-a-mao-por-artesaos\" class=\"wp-block-heading has-text-align-center\">Pe\u00e7as feitas \u00e0 m\u00e3o por artes\u00e3os<\/h3>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\"><\/p><p class=\"has-text-align-center alignwide\">Albor Arte Mx specializes in sourcing and reselling handcrafted jewelry made by artisans throughout Mexico. It&#8217;s labor of love for  solopreneur Ver\u00f3nica Guevara. Despite her full-time career as a marketing specialist, she still devotes much of her free time to celebrating and promoting the work of Mexican artisans as the owner and sole employee of Albor Arte Mx.<\/p>\n            <p>Guevara travels throughout Mexico\u2014including to Chiapas, Michoac\u00e1n, Puebla, Jalisco, Oaxaca and Quer\u00e9taro\u2014to source the hand-crafted jewelry that she resells from her Monterrey showroom.<\/p>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--3\">\n<h2 id=\"a-meta-de\" class=\"wp-block-heading has-text-align-center\">A meta de <mark style=\"background-color:transparent\" class=\"has-green-underline\"><\/mark><\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"atendimento-rapido-ao-cliente\" class=\"wp-block-heading is-style-green-line\">Atendimento r\u00e1pido ao cliente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Com uma agenda apertada, Guevara precisa aproveitar ao m\u00e1ximo cada momento para manter a Albor Arte Mx funcionando. No passado, grande parte do seu tempo era gasto respondendo a perguntas de clientes no WhatsApp. Quando estava ocupada com outras tarefas importantes, a empres\u00e1ria se preocupava com as perguntas que ficavam sem resposta.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"777773\" data-has-transparency=\"false\" style=\"--dominant-color: #777773;\" loading=\"lazy\" decoding=\"async\" width=\"919\" height=\"517\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg\" alt=\"Owner Ver\u00f3nica Guevara.\" class=\"wp-image-394 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg 919w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg?resize=300,169 300w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/albor-arte-success-hero3.jpg?resize=768,432 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--4\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cA Business AI no WhatsApp responde aos clientes instantaneamente, a qualquer momento. Gosto muito que ela oferece sugest\u00f5es de outros produtos, uma coisa que eu nunca fiz antes. E ainda envia fotos, o que \u00e9 muito bom.\u201d<\/p>\n<cite><strong>Ver\u00f3nica Guevara<\/strong><br><br>Owner &amp; Solopreneur, Albor Arte Mx<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--5\">\n<h2 id=\"a-solucao\" class=\"wp-block-heading has-text-align-center\">A <mark style=\"background-color:transparent\" class=\"has-green-underline\">solu\u00e7\u00e3o<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-wab-video-name=\"A demo of the customer experience on WhatsApp.\" data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;AlborArteMX_TheirSolution_Video&quot;}\" height=\"640\" style=\"aspect-ratio: 304 \/ 640;\" width=\"304\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/albor-arte-mx_2.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"business-ai-como-assistente-de-atendimento-ao-cliente\" class=\"wp-block-heading is-style-green-line\">Business AI como assistente de atendimento ao cliente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Guevara come\u00e7ou a usar a Business AI no WhatsApp para responder rapidamente a clientes e tirar d\u00favidas frequentes, liberando mais tempo para ela se dedicar a outra \u00e1reas da empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Agora, quando os clientes enviam mensagens para a Albor Arte Mx no WhatsApp, a Business AI interage imediatamente e oferece as informa\u00e7\u00f5es necess\u00e1rias. Quando o cliente indica que est\u00e1 pronto para fazer a compra, Guevara entra em cena e assume a conversa. A empres\u00e1ria estima que a Business AI no WhatsApp reduziu o tempo gasto para responder aos clientes em cerca de 80%.*<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--6\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cQuando estou ocupada, acabo dando respostas muito curtas e n\u00e3o entro em detalhes. J\u00e1 Business AI \u00e9 sempre amig\u00e1vel. Tamb\u00e9m gosto do recurso de acompanhamento, nos casos em que a pessoa n\u00e3o responde.\u201d<\/p>\n<cite><strong>Ver\u00f3nica Guevara<\/strong><br><br>Owner &amp; Solopreneur, Albor Arte Mx<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--8\" style=\"border-radius:25px\">\n<h2 id=\"comece-sua-jornada-com-um-parceiro\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Comece sua jornada com um parceiro<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Os parceiros da Plataforma do WhatsApp Business podem ajudar voc\u00ea a planejar, criar e integrar o WhatsApp como um canal para se conectar com seus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Encontrar um parceiro<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Usando a Business AI no WhatsApp para responder a perguntas frequentes de clientes<\/p>\n","protected":false},"author":12,"featured_media":12721,"template":"","meta":{"wab_header_eyebrow":"App de Neg\u00f3cios","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Albor Arte Mx","wab_business_results":[],"wab_testimonial_quote":"\u201cA Business AI no WhatsApp responde aos clientes instantaneamente, a qualquer momento. Gosto muito que ela oferece sugest\u00f5es de outros produtos, uma coisa que eu nunca fiz antes. E ainda envia fotos, o que \u00e9 muito bom.\u201d","wab_testimonial_name":"Ver\u00f3nica Guevara","wab_testimonial_title":"Propriet\u00e1rio e Solopreneur, Albor Arte Mx","wab_featured_image_caption":"","_featured_video_id":4831,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"business-size":[361],"industry":[450],"market":[563],"use-case":[455],"region":[437],"business-goals":[],"product":[365],"class_list":["post-12720","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","business-size-pme","industry-comercio-eletronico-e-varejo","market-mexico","use-case-atendimento-ao-cliente","region-america-latina","product-app-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Albor Arte MX | WhatsApp for Business<\/title>\n<meta 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