{"id":12736,"date":"2026-02-23T00:00:00","date_gmt":"2026-02-23T05:00:00","guid":{"rendered":"https:\/\/whatsappbusiness.com\/resources\/success-stories\/miss-bonita-lingerie\/"},"modified":"2026-04-30T17:07:40","modified_gmt":"2026-04-30T21:07:40","slug":"missbonitalingerie","status":"publish","type":"success-story","link":"https:\/\/whatsappbusiness.com\/pt-br\/resources\/success-stories\/missbonitalingerie\/","title":{"rendered":"Miss Bonita Lingerie"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-surface-primary wp-pattern-content-logos-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--1\">\n<div class=\"wp-block-group alignwide wp-pattern-content-logos-text__inner is-layout-grid wp-container-core-group-is-layout-9c165146 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group wp-pattern-content-logos-text__logos is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-612abace wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-fe1e3c8b wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.facebook.com\/missbonitamodaintima\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-dominant-color=\"050505\" data-has-transparency=\"true\" style=\"--dominant-color: #050505;\" loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"230\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png\" alt=\"Logotipo da Miss Bonita Lingerie\" class=\"wp-image-1573 has-transparency\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png 575w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-logo.png?resize=300,120 300w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center is-typography-preset-body-sm wp-block-paragraph\">Marca<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-content-logos-text__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-6da93d19 wp-block-group-is-layout-flex\">\n<h2 id=\"claudia-aguiar-dona-de-uma-pequena-empresa-brasileira-perdeu-tudo-durante-a-inundacao-historica-de-2024-na-sua-regiao-incluindo-seu-apartamento-todo-o-estoque-de-produtos-e-a-capacidade-de-manter\" class=\"wp-block-heading is-typography-preset-heading-2 is-typography-preset-heading-4\">Cl\u00e1udia Aguiar, dona de uma pequena empresa brasileira, perdeu tudo durante a inunda\u00e7\u00e3o hist\u00f3rica de 2024 na sua regi\u00e3o, incluindo seu apartamento, todo o estoque de produtos e a capacidade de manter sua equipe. A Business AI no WhatsApp ajudou a empres\u00e1ria a se reconstruir, oferecendo respostas instant\u00e2neas \u00e0s mensagens recebidas de clientes 24 horas por dia, 7 dias por semana, em um momento em que Cl\u00e1udia estava administrando a empresa completamente sozinha.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--2\">\n<h2 id=\"o-story\" class=\"wp-block-heading has-text-align-center\">O <mark style=\"background-color:transparent\" class=\"has-green-underline\">story<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"comercio-eletronico-em-ascensao\" class=\"wp-block-heading is-style-green-line\">Com\u00e9rcio eletr\u00f4nico em ascens\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Miss Bonita Lingerie \u00e9 uma marca de com\u00e9rcio eletr\u00f4nico sediada no Rio Grande do Sul, Brasil, de propriedade e operada por Cl\u00e1udia Aguiar. A empresa tamb\u00e9m conta com um showroom na regi\u00e3o metropolitana de S\u00e3o Leopoldo que atende a clientes selecionados, com hora marcada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em 2024, inunda\u00e7\u00f5es hist\u00f3ricas devastaram o estado do Rio Grande do Sul. Aguiar perdeu tudo durante o per\u00edodo que se tornou o maior desastre ambiental da hist\u00f3ria da regi\u00e3o: seu apartamento, todo o estoque e o que fazia para ganhar a vida. Sem produtos para vender ou um escrit\u00f3rio em que trabalhar, a empres\u00e1ria foi for\u00e7ada a demitir sua equipe e se afastar da empresa por oito meses.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"a39786\" data-has-transparency=\"false\" style=\"--dominant-color: #a39786;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1046\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg\" alt=\"A woman wearing a product from Miss Bonita Lingerie\" class=\"wp-image-1570 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg 1024w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=294,300 294w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=768,785 768w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-body-1.jpg?resize=1002,1024 1002w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--3\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cA Business AI no WhatsApp teve um papel fundamental para ajudar a reconstruir minha empresa. Agora que tudo voltou aos trilhos, estou animada para retomar iniciativas promocionais, como an\u00fancios, e crescer ainda mais.\u201d<\/p>\n<cite><strong>Cl\u00e1udia Aguiar,<\/strong><br><br>Owner, Miss Bonita Lingerie<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-container-core-group-is-layout-5941bf96 wp-block-group-is-layout-constrained is-style-surface-primary--4\">\n<h2 id=\"a-solucao\" class=\"wp-block-heading has-text-align-center\">A <mark style=\"background-color:transparent\" class=\"has-green-underline\">solu\u00e7\u00e3o<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide wp-pattern-media-text-split wp-pattern-media-text-split--app-left is-layout-flow wp-container-core-group-is-layout-f85fdb2c wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wp-pattern-media-text-split__media is-layout-flow wp-block-group-is-layout-flow\"><div style=\"--device-bezel-side:5.33%;--device-screen-bg:#000000\" class=\"wp-block-wab-device-frame\">\n\t<img class=\"wp-block-wab-device-frame__top\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-top.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n\t<div class=\"wp-block-wab-device-frame__middle\" style=\"background-image:url(https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-mid.png)\">\n\t\t<div class=\"wp-block-wab-device-frame__screen\">\n\n<figure class=\"wp-block-video\"><video data-ms=\"{&quot;creative&quot;:&quot;video&quot;,&quot;creative_detail&quot;:&quot;MissBonita_TheirSolution_Video&quot;}\" data-wab-video-name=\"Customer support through whatsapp business\" height=\"1280\" style=\"aspect-ratio: 720 \/ 1280;\" width=\"720\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/04\/missbonitalingerie.mp4\" playsinline=\"\"><\/video><\/figure>\n\n<\/div>\n\t<\/div>\n\t<img class=\"wp-block-wab-device-frame__bottom\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/themes\/wab-theme\/assets\/images\/devices\/generic-white-bottom.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-pattern-media-text-split__text is-layout-flow wp-container-core-group-is-layout-3fdb7119 wp-block-group-is-layout-flow\">\n<h3 id=\"atendimento-ao-cliente-com-tecnologia-de-ia\" class=\"wp-block-heading is-style-green-line\">Atendimento ao cliente com tecnologia de IA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Quando Aguiar come\u00e7ou a reconstruir a Miss Bonita em 2025, a empres\u00e1ria ainda n\u00e3o conseguia pagar mais um funcion\u00e1rio para responder \u00e0s d\u00favidas de clientes e tinha que se concentrar na produ\u00e7\u00e3o de novos conte\u00fados de marketing, reabastecimento dos produtos e reconex\u00e3o com os clientes. Foi por esse motivo que a propriet\u00e1ria decidiu usar a Business AI no WhatsApp para cuidar do atendimento ao cliente. Essa foi uma etapa crucial na recupera\u00e7\u00e3o da empresa. Os clientes podiam enviar mensagens para a Miss Bonita com perguntas sobre produtos, pre\u00e7os, tamanhos, envios e muito mais. A Business AI enviava respostas instant\u00e2neas e precisas a qualquer hora do dia ou da noite, liberando Aguiar para passar mais tempo reconstruindo a marca.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-light-gray has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5b8a515 wp-block-group-is-layout-constrained is-style-surface-light-gray--5\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id=\"o-sucesso\" class=\"wp-block-heading has-text-align-center\">O <mark style=\"background-color:transparent\" class=\"has-green-underline\">sucesso<\/mark><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 id=\"reconstruida-e-mais-forte\" class=\"wp-block-heading is-style-green-line\">Reconstru\u00edda e mais forte<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Em fevereiro de 2026, Aguiar relatou que a empresa havia retomado 90% da sua capacidade operacional anterior \u00e0 inunda\u00e7\u00e3o. Nas palavras da empres\u00e1ria, a Business AI \u00e9 \u201cincr\u00edvel\u201d no atendimento ao cliente, oferecendo respostas consistentes e confi\u00e1veis com um toque humano, usando um tom parecido ao da propriet\u00e1ria quando ela cuidava do atendimento ao cliente antes que a empresa fosse for\u00e7ada a fechar. Aguiar pretende estimular o crescimento futuro dos neg\u00f3cios combinando a Business AI com os an\u00fancios de clique para o WhatsApp, buscando oferecer um atendimento amig\u00e1vel e \u00fatil para ainda mais pessoas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>*Os resultados foram divulgados pela empresa e n\u00e3o podem ser repetidos de forma identific\u00e1vel. Em geral, os resultados individuais esperados ser\u00e3o diferentes.<\/em><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-dominant-color=\"9a7868\" data-has-transparency=\"false\" style=\"--dominant-color: #9a7868;\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"1200\" src=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg\" alt=\"Picture of Miss Bonita Lingerie product\" class=\"wp-image-1571 size-full not-transparent\" srcset=\"https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg 900w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg?resize=225,300 225w, https:\/\/whatsappbusiness.com\/wp-content\/uploads\/2026\/03\/miss-bonita-copy-2.jpeg?resize=768,1024 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull wp-pattern-content-centered-quote is-style-surface-cream has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-cream--6\">\n<blockquote class=\"wp-block-quote alignwide has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-typography-preset-heading-3 wp-block-paragraph\">\u201cA Business AI realmente reflete a forma como eu trabalho. Ela responde aos clientes da mesma forma que eu fa\u00e7o. \u00c9 o equil\u00edbrio perfeito entre a automa\u00e7\u00e3o e o toque pessoal.\u201d<\/p>\n<cite><strong>Cl\u00e1udia Aguiar,<\/strong><br><br>Owner, Miss Bonita Lingerie<\/cite><\/blockquote>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-surface-primary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-surface-primary--7\">\n<div class=\"wp-block-group alignwide is-style-surface-dark-green has-global-padding is-layout-constrained wp-container-core-group-is-layout-71f05ff6 wp-block-group-is-layout-constrained is-style-surface-dark-green--8\" style=\"border-radius:25px\">\n<h2 id=\"comece-sua-jornada-com-um-parceiro\" class=\"wp-block-heading has-text-align-center is-typography-preset-heading-1 has-brand-green-color has-text-color\">Comece sua jornada com um parceiro<\/h2>\n\n\n\n<p class=\"has-text-align-center alignwide is-typography-preset-body-lg wp-block-paragraph\">Os parceiros da Plataforma do WhatsApp Business podem ajudar voc\u00ea a planejar, criar e integrar o WhatsApp como um canal para se conectar com seus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aebcc133 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/business.facebook.com\/messaging\/partner-showcase\/?ref=SUCCESS_STORIES\">Encontrar um parceiro<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Usando a Business AI no WhatsApp para reconstruir a marca ap\u00f3s uma inunda\u00e7\u00e3o devastadora<\/p>\n","protected":false},"author":13,"featured_media":12737,"template":"","meta":{"wab_header_eyebrow":"Plataforma do WhatsApp Business","wab_hide_header_excerpt":false,"wab_use_custom_excerpt":false,"wab_custom_excerpt":"","wab_company_name":"Miss Bonita Lingerie","wab_business_results":[],"wab_testimonial_quote":"\u201cA Business AI no WhatsApp teve um papel fundamental para ajudar a reconstruir minha empresa. Agora que tudo voltou aos trilhos, estou animada para retomar iniciativas promocionais, como an\u00fancios, e crescer ainda mais.\u201d","wab_testimonial_name":"Cl\u00e1udia Aguiar,","wab_testimonial_title":"Propriet\u00e1ria, Miss Bonita Lingerie","wab_featured_image_caption":"","wab_content_expires":"2028-04-29 21:07:40","_featured_video_id":0,"_featured_video_autoplay":true,"_featured_video_muted":true,"_featured_video_loop":true,"_featured_video_playsinline":true,"footnotes":""},"market":[583],"product":[365],"business-goals":[],"use-case":[455],"region":[437],"business-size":[361],"industry":[450],"class_list":["post-12736","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","market-brasil","product-app-whatsapp-business","use-case-atendimento-ao-cliente","region-america-latina","business-size-pme","industry-comercio-eletronico-e-varejo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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