Meta

Ads that click to WhatsApp

Engage potential customers and help boost lead generation using ads on Facebook and Instagram that open a chat with your business on WhatsApp.

Man on his laptop and phone

Unlock the potential of your WhatsApp presence

Ads that click to WhatsApp can be placed across Facebook and Instagram (News Feed, Stories, and Marketplace) and help support business objectives across lead generation, sales and marketing.

Green hands shaking icon

Optimize Delivery

Send and respond to more conversations and leverage algorithms that enable campaigns performing better over time.

Green business storefront icon

Drive Discovery

Expand awareness of your WhatsApp presence and use engaging creative to drive discovery and demand for your business offerings.

Green measure results icon

Measure Results

Pick from our library of tracking tools to measure results beyond the conversation.* *Facebook(Meta) pixel tracking, Conversions API and/or Offline Conversions

There are two types of conversations on WhatsApp Business Platform: user-initiated and business-initiated. Each conversation type is charged at a different rate.

Group of people in a meeting

Pre-Purchase

  • Awareness – Ad introduces product/businesses on Meta
  • Consideration – Ad drives user to sales consultation experience

Purchase

  • Ad drives user to product purchase on WhatsApp
Business Owner packing up packages
Man with his Ipad

Post-Purchase

  • Care – Ad drives user to customer service experience, which can encourage future use
  • Loyalty – Ad directs loyalty members to discover special deals in WhatsApp

Run ads across Facebook and Instagram

Connect with new and existing customers where they’re already spending their time.

Group of people in a meeting

Ads that click to WhatsApp can also be created through

Get started

Ads that click to WhatsApp help support business objectives across lead generation, sales and marketing. Start creating your ad today.

To help personalize content, tailor and measure ads, and provide a safer experience, we use cookies. By clicking or navigating the site, you agree to allow our collection of information on and off Meta through cookies. Learn more, including about available controls: Cookie Policy