Featuring executive perspectives from
Alex Schultz — Chief Data Officer, Meta
Is your AI foundation ready for the agentic economy?
A $3–5 trillion dollar market is forming around AI agents that won’t just answer questions.5 They will act: book, buy, negotiate, and follow up on behalf of businesses and their customers. That’s the agentic economy, and it’s redefining AI ROI.
The enterprises that lead this shift won’t be the ones with the best models. They’ll be the businesses with the right foundation: the infrastructure that lets AI agents take action, remember, and compound value across customer conversations.
Beyond chatbots: The agentic economy is here maps the path from AI adoption to AI-driven returns, with market sizing, a readiness framework, and an actionable roadmap for enterprise leaders ready to build.
This is your blueprint. Download the report.
What’s inside the report
- Market sizing of the agentic economy and your competitive window to act
- Why agentic commerce will be measured in trillions by 2030
- Five infrastructure layers and readiness criteria separating adoption from value
- Enterprise case studies: 54% conversion lift,* 8X lead efficiency*
- Role-specific assessment questions and a roadmap to start implementing this quarter
By the numbers
A market shift measured in trillions
$3-5T
Global economic impact of agentic commerce by 2030 5
60%
Gartner® predicts, “By 2028, over 60% of enterprise customer service interactions will be managed end-to-end by agentic AI, up from 20% in 2026.” 6
55%
Consumers migrating product discovery from search engines to LLMs 7
1M+
Businesses using Meta Business Agent weekly on Messenger and WhatsApp 4
“If you are building for where agents are today, you are building for the past six months from now.”
Alex Schultz
Chief Data Officer, Meta
Get the full blueprint
Build an AI adoption strategy tied to results. Download the report to assess readiness across five layers, with independent analyst research and executive perspectives from Meta leadership.
- Sizing the agentic opportunity, and the closing window to capture it
- Trillions by 2030: the shift driving agentic commerce
- Five layers of infrastructure and readiness criteria to drive ROI
- What early builders in the agentic economy are doing right
- A roadmap to turn adoption into value
The agentic economy: Frequently asked questions
The agentic economy is an era where AI agents do not just answer questions; they take autonomous action on behalf of a business across every conversational commerce interaction, channel, and customer need.
It represents a shift from transactional interactions back to deep, personal, and trusted relationships where agents remember designated interactions and understand the full customer relationship.
Success in this agentic economy requires five integrated infrastructure layers working together. This report maps each one.
Sources:
- Forrester, ‘The State of Agentic AI, 2026,’ May 2026.
- Forrester, ‘Mind The Agentic Action Gap,’ December 2025.
- PwC, “29th Annual Global CEO Survey,” 2026.
- Meta, “Conversations 2026: Introducing Meta Business Agent,” June 2026.
- McKinsey and Company, ‘Agentic Commerce: How Agents Are Ushering in a New Era,’ 2025.
- Gartner, ’Emerging Tech: Agentic AI Adoption Trends’; June 2026. GARTNER is a trademark of Gartner, Inc. and/or its affiliates.
- Deloitte, ‘Agentic Commerce in CPG: Winning the Algorithmic Shelf,’ 2026.